Update removes some tags

  • Resolved daynese1

    (@daynese1)


    3 years ago

    Hello guys, I am trying to use your shop magic plugin to send email after email cancellation. The backend works fine, email gets generated and sent after order status change, but I have a problem with email formatting. So when I edit the email inside the Shop Magic automation action, the table and related tags gets removed after I clicked on save button.

    Please check my video made of that issue:

    https://www.awesomescreenshot.com/video/7736137?key=a17bc5624c4042f5a4b775dbd8ee8e35

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support damianmachnik

    (@damianmachnik)

    Hi @daynese1

    Thank you for reaching out, and sorry for any inconvenience caused.

    Could you check one thing? Instead of using Send Email action type, use Send Email – RAW HTML

    Let me know if it works.

    Plugin Support damianmachnik

    (@damianmachnik)

    Hi there,

    We haven’t heard from you for a while, so I’m marking this thread as resolved.

    Please don’t hesitate to create a new one, if you encounter any issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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