Update required?

  • Resolved ejlkemper

    (@ejlkemper)


    1 week, 5 days ago

    I see this in the logs repeatedly for a while, and no emails are sent anymore??

    —-

    2024-11-10T08:16:29+00:00 INFO Require to run updater..Start Installation/ Update process 2024-11-10T08:16:29+00:00 INFO Needs DB Update? 2024-11-10T08:16:29+00:00 INFO Current DB Version: 5.7.39 2024-11-10T08:16:29+00:00 INFO Database update require. Start updating database 2024-11-10T08:16:29+00:00 INFO Do Update…. 2024-11-10T08:16:29+00:00 INFO Current IG ES DB Version: 5.7.39 2024-11-10T08:16:29+00:00 INFO Task “ig_es_migrate_ess_data_to_mailer_settings” is already processed or is in queue 2024-11-10T08:16:29+00:00 INFO Task “ig_es_update_5739_db_version” is already processed or is in queue 2024-11-10T08:16:29+00:00 INFO Sorry, we do not have any tasks to process

    The page I need help with: [log in to see the link]

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  • Hi @ejlkemper,

    Thank you for getting in touch!

    Could you please update the plugin to the latest version, 5.7.42? If the issue persists after the update, I would appreciate it if you could share a screenshot of your email sending settings. This will help me diagnose the problem more effectively.

    To do this, simply navigate to Icegram Express -> Settings -> Email Sending and take a full-page screenshot.

    Looking forward to your response!

    Thread Starter ejlkemper

    (@ejlkemper)

    Hi,

    Still did not work, but I noticed that it was set to Icegram ESS and test emails reported “limit reached”.

    I switched to WP-mail, now it works again……

Viewing 2 replies - 1 through 2 (of 2 total)
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