Update Shipping Address

  • Resolved greencode

    (@greencode)


    5 months, 4 weeks ago

    I have never been able to get Apple Pay working on my site. Today I decided to create a staging version of the site, deactivate all plugins except this one and woocommerce and revert to the default WP theme. Still doesn’t work. I’ve tested with numerous addresses and also asked others to test on their iPhones but still the same issue.

    I click to pay with Apple Pay, it flashes my regular address but then says Update Shipping Address. I click that and every address I have saved says Invalid address. I know it’s not an issue with my iPhone settings as I make Apple Pay payments on other sites all of the time.

    Any help would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @greencode,

    Greetings from WebToffee Support!

    Thank you for reaching out to us regarding the issue you’ve experienced with Apple Pay on your site. To help us investigate further, could you please provide the following information:

    1. Your site URL:? This will allow us to directly check the issue on your site.
    2. Shipping zones and methods:? Please let us know the countries you have set up shipping methods for in your WooCommerce settings. You can find this information by navigating to WooCommerce -> Settings -> Shipping -> Shipping Zones.
    3. WooCommerce System Status Report: This report provides details about your site environment and configurations. You can access it in WooCommerce by navigating to WooCommerce -> Status -> Get system status report.

    If you have any privacy concerns, you may share the details through this link.

    We look forward to your response and will do our best to resolve the issue as quickly as possible.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @greencode,

    Since there hasn’t been any activity in this thread for a while, we’re going to mark it as resolved. If you need any additional assistance or have any additional questions, feel free to start a new topic or reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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