Update Shopping cart issues

  • Resolved thereal1776

    (@thereal1776)


    4 years, 8 months ago

    When Simple Tax is enabled, and you update shipping options such as an address in the shipping calculator, The screen goes blank. When you refresh the screen it give a Message at the top “An item that is no longer available has been removed from your cart.” These issues go away when I disable the plugin. Anyone else having this issue? MartFury Theme.

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  • Plugin Author Brett Porcelli

    (@bporcelli)

    I’m sorry to hear you’re having trouble with Simple Sales Tax. It sounds like a PHP error is occurring when you update your shipping address on the cart page. The quickest way to determine the root cause would be to check your PHP error logs. With that being said, can you grab a copy of your WooCommerce fatal errors log and send it to [email protected]? If you could include a copy of your WooCommerce Status Report as well that would be great.

    Thanks,
    Brett

    Plugin Author Brett Porcelli

    (@bporcelli)

    I’m marking this thread as resolved since I haven’t heard back from you. Please send me the requested information and drop another comment here if you still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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