• Resolved ajoiner92

    (@ajoiner92)


    Hello,

    I just want to make sure that you will be creating an update to coincide with the Salesforce update for Web-to-Lead this next summer.

    Message from Salesforce below:

    “To improve the performance of the Web-to-Case (W2C) and Web-to-Lead (W2L) functionality, the endpoint that receives the W2C/W2L form submission data from company websites to create leads/cases in Salesforce will be replaced with a new endpoint with the Summer ‘17 release*. Action is required to to ensure no disruption to the creation of new cases and/or new leads by the Summer ‘17 release.

    * Currently targeted for June 2017; date subject to change.

    What is the impact of this change on customer orgs?
    Websites using the W2C/W2L forms will cease to create new cases and/or leads within customers’ Salesforce orgs if the websites are not updated with the new endpoint URL by the Summer ‘17 release.

    NOTE: The W2C/W2L HTML code generator functionality will be updated to reference the new endpoint URL with the Summer ‘17 release. As such, W2C/W2L form HTML code generated from the Summer ‘17 or later HTML code generator will already include the new endpoint and websites using this HTML code will not be impacted by this change.

    What action do I need to take?
    Customers using either or both of these functionalities will need to update the W2C/W2L HTML code in their websites by the Summer ‘17 release. As the new endpoint URL is already available, customers are strongly encouraged to complete these updates as soon as possible to take advantage of the improved functionality performance. See the Updating the Web-to-Case and Web-to-Lead Endpoint URL article for more details.

    Where can I get more information?
    Review the articles and resources linked above for more information.

    For additional questions, open a case with Support via the Help & Training portal. “

    Since our site is deciding to use your extension instead of creating a form ourselves, I just want to make sure our form is always live.

    Thanks!
    Amber

    https://www.ads-software.com/plugins/salesforce-wordpress-to-lead/

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