• Resolved Craig

    (@catholicservant)


    I just updated from 2.0.6 to 2.0.7 on 3 websites and they all threw an error (sorry, didn’t get a chance to diagnose). Front and back end not available.

    FTPed in to site and deleted plugin folder to bring back site.

    All 3 sites running WP 5.5.1

    Hosted on WPEngine

    UPDATE: I tested the update on one of my staging sites…

    Fatal error: Cannot declare interface Psr\Cache\CacheException, because the name is already in use in /nas/content/staging/hidden/wp-content/plugins/shortpixel-adaptive-images/includes/libs/psr/cache/src/CacheException.php on line 8

    • This topic was modified 4 years, 1 month ago by Craig. Reason: added line about hosting provider
    • This topic was modified 4 years, 1 month ago by Craig. Reason: error description on staging site
Viewing 15 replies - 1 through 15 (of 15 total)
  • Same error here.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi guys,

    Sorry to hear about this.

    I was wondering, does the same issue happen if you completely remove the plugin and re-install it again?

    Also, could you please go to Tools > Site Health > Info, click on “Copy site info to clipboard”, and then paste it here?

    @jack-johnson Can you tell us please what host you are using?

    Thank you,

    HI. Same here.

    Hosting WebSupport
    PHP 7.4

    Fatal error: Cannot declare interface Psr\Cache\CacheException, because the name is already in use in /wp-content/plugins/shortpixel-adaptive-images/includes/libs/psr/cache/src/CacheException.php on line 8

    Likewise

    PHP 7.4
    Shortpixel 2.0.7

    Error: Fatal error: Cannot declare interface

    • This reply was modified 4 years, 1 month ago by jjma100.
    Plugin Support Gerard Blanco

    (@sixaxis)

    @cenco @jjma100

    I was wondering, does the same issue happen if you completely remove the plugin and re-install it again?

    Also, could you please go to Tools > Site Health > Info, click on “Copy site info to clipboard”, and then paste it here?

    Remove and re-instal wont help.

    I will not publish Site Health Info publicly.

    Thread Starter Craig

    (@catholicservant)

    On my staging site…

    I FTPed in and deleted plugin folder. Logged back in and re-installed. Same error.

    Thread Starter Craig

    (@catholicservant)

    Here’s my (lightly scrubbed) Site Health info export

    
    ### wp-core ###
    
    version: 5.5.1
    site_language: en_US
    user_language: en_US
    timezone: America/Chicago
    permalink: /%postname%/
    https_status: false
    multisite: false
    user_registration: 0
    blog_public: undefined
    default_comment_status: open
    environment_type: production
    user_count: 4
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /nas/content/staging/SCRUBBED
    wordpress_size: loading...
    uploads_path: /nas/content/staging/SCRUBBED/wp-content/uploads
    uploads_size: loading...
    themes_path: /nas/content/staging/SCRUBBED/wp-content/themes
    themes_size: loading...
    plugins_path: /nas/content/staging/SCRUBBED/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: SCRUBBED
    
    ### wp-parent-theme ###
    
    name: Astra (astra)
    version: 2.5.5
    author: Brainstorm Force
    author_website: https://wpastra.com/about/
    theme_path: /nas/content/staging/SCRUBBED/wp-content/themes/astra
    auto_update: Disabled
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.5, author: the WordPress team,Auto-updates disabled
    
    ### wp-mu-plugins (5) ###
    
    Force Strong Passwords - WPE Edition: version: 1.6.4, author: Jason Cosper
    ManageWP - Worker Loader: author: GoDaddy, version: (undefined)
    WP Engine Seamless Login Plugin: version: 1.5.5, author: WP Engine
    WP Engine Security Auditor: version: 1.0.9, author: wpengine
    WP Engine System: version: 4.0.0, author: WP Engine
    
    ### wp-plugins-active (38) ###
    
    Admin Page Spider Pro Pack: version: 4.41, author: J7 Digital, Auto-updates disabled
    Advanced Custom Fields PRO: version: 5.9.1, author: Elliot Condon, Auto-updates disabled
    Advanced Sidebar Menu: version: 8.0.3, author: OnPoint Plugins, Auto-updates disabled
    Advanced Sidebar Menu PRO: version: 8.1.0, author: OnPoint Plugins (latest version: 8.1.1), Auto-updates disabled
    Astra Bulk Edit: version: 1.2.5, author: Brainstorm Force, Auto-updates disabled
    Astra Hooks: version: 1.0.2, author: Brainstorm Force, Auto-updates disabled
    Astra Pro: version: 2.6.4, author: Brainstorm Force, Auto-updates disabled
    Astra Widgets: version: 1.2.5, author: Brainstorm Force, Auto-updates disabled
    Beaver Builder Plugin (Pro Version): version: 2.4.0.4, author: The Beaver Builder Team (latest version: 2.4.0.5), Auto-updates disabled
    Beaver Themer: version: 1.3.2.3, author: The Beaver Builder Team, Auto-updates disabled
    Better Search Replace Pro: version: 1.3.7, author: Delicious Brains, Auto-updates disabled
    Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
    Customizer Export/Import: version: 0.9.2, author: The Beaver Builder Team, Auto-updates disabled
    Customizer Search: version: 1.1.6, author: Brainstorm Force, Auto-updates disabled
    Custom Post Type UI: version: 1.8.1, author: WebDevStudios, Auto-updates disabled
    Extender Pro: version: 1.4.0, author: Cobalt Apps, Auto-updates disabled
    Gravity Forms: version: 2.4.20, author: Gravity Forms, Auto-updates enabled
    Import / Export Customizer Settings: version: 1.0.4, author: Brainstorm Force, Auto-updates disabled
    Imsanity: version: 2.6.0, author: Exactly WWW, Auto-updates disabled
    ManageWP - Worker: version: 4.9.7, author: GoDaddy, Auto-updates disabled
    Members: version: 3.1.3, author: MemberPress, Auto-updates disabled
    Ninja Tables: version: 4.0.2, author: WPManageNinja LLC, Auto-updates disabled
    Ninja Tables Pro: version: 4.0.1, author: WPManageNinja, Auto-updates disabled
    Page Links To: version: 3.3.4, author: Mark Jaquith, Auto-updates disabled
    Quick Featured Images: version: 13.5.0, author: Martin Stehle, Auto-updates disabled
    Redirection: version: 4.8, author: John Godley, Auto-updates disabled
    ShortPixel Adaptive Images: version: 2.0.7, author: ShortPixel, Auto-updates disabled
    Sidebar Manager: version: 1.1.5, author: Brainstorm Force (latest version: 1.1.6), Auto-updates disabled
    Simple Calendar: version: 3.1.32, author: Simple Calendar (latest version: 3.1.33), Auto-updates disabled
    Simple Calendar - FullCalendar Add-on: version: 1.0.8, author: SureSwift Capital, Inc., Auto-updates disabled
    Simple Custom Post Order: version: 2.5.0, author: Colorlib (latest version: 2.5.1), Auto-updates disabled
    Stackable - Gutenberg Blocks: version: 2.11.0, author: Gambit Technologies, Inc (latest version: 2.11.3), Auto-updates disabled
    Ultimate Addons for Beaver Builder: version: 1.28.6, author: Brainstorm Force (latest version: 1.28.7), Auto-updates disabled
    User Switching: version: 1.5.6, author: John Blackbourn & contributors, Auto-updates disabled
    White Label CMS: version: 2.2.1, author: www.videousermanuals.com, Auto-updates disabled
    WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates disabled
    WP AutoTerms: version: 2.4.1, author: WP AutoTerms (latest version: 2.4.2), Auto-updates disabled
    WP Notification Bars: version: 1.0.5, author: MyThemeShop, Auto-updates disabled
    
    ### wp-plugins-inactive (6) ###
    
    Akismet Anti-Spam: version: 4.1.6, author: Automattic, Auto-updates disabled
    Schema Pro: version: 2.1.2, author: Brainstorm Force, Auto-updates disabled
    SEOPress: version: 4.0, author: SEOPress (latest version: 4.0.3), Auto-updates disabled
    SEOPress PRO: version: 3.8.6.2, author: SEOPress, Auto-updates disabled
    Ultimate Addons for Gutenberg: version: 1.17.0, author: Brainstorm Force, Auto-updates disabled
    WP Mail SMTP: version: 2.4.0, author: WPForms, Auto-updates disabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1687
    imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
    file_uploads: File uploads is turned off
    post_max_size: 100M
    upload_max_filesize: 50M
    max_effective_size: 50 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 38 MB
    	imagick::RESOURCETYPE_DISK: 1073741824
    	imagick::RESOURCETYPE_FILE: 6144
    	imagick::RESOURCETYPE_MAP: 512 MB
    	imagick::RESOURCETYPE_MEMORY: 256 MB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: 2.2.5
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 5.0.0-1025-gcp x86_64
    httpd_software: Apache
    php_version: 7.4.10 64bit
    php_sapi: apache2handler
    max_input_variables: 10000
    time_limit: 3600
    memory_limit: 512M
    max_input_time: 3600
    upload_max_filesize: 50M
    php_post_max_size: 100M
    curl_version: 7.58.0 OpenSSL/1.1.1
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.29-32-log
    client_version: mysqlnd 7.4.10
    
    ### wp-constants ###
    
    WP_HOME: https://SCRUBBED.staging.wpengine.com
    WP_SITEURL: https://SCRUBBED.staging.wpengine.com
    WP_CONTENT_DIR: /nas/content/staging/SCRUBBED/wp-content
    WP_PLUGIN_DIR: /nas/content/staging/SCRUBBED/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: utf8_unicode_ci
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    

    This is my catch-all testing site, hosted on Web Host Python. Completely removing plugin via file manager and reinstalling did not fix.

    site info:

    
    ### wp-core ###
    
    version: 5.5.1
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 8
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/vhosts/<redacted>/public_html
    wordpress_size: loading...
    uploads_path: /var/www/vhosts/<redacted>/public_html/wp-content/uploads
    uploads_size: loading...
    themes_path: /var/www/vhosts/<redacted>/public_html/wp-content/themes
    themes_size: loading...
    plugins_path: /var/www/vhosts/<redacted>/public_html/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-dropins (2) ###
    
    advanced-cache.php: true
    install.php: true
    
    ### wp-active-theme ###
    
    name: Kadence (kadence)
    version: 0.8.15
    author: Kadence WP
    author_website: https://www.kadencewp.com/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, title-tag, html5, customize-selective-refresh-widgets, responsive-embeds, editor-styles, align-wide, editor-font-sizes, amp, menus, custom-logo, editor-color-palette, editor-style, widgets
    theme_path: /var/www/vhosts/<redacted>/public_html/wp-content/themes/kadence
    auto_update: Disabled
    
    ### wp-themes-inactive (3) ###
    
    Divi: version: 4.6.5, author: Elegant Themes,Auto-updates disabled
    Nouvelles DD: version: 1.3, author: Divi Diva,Auto-updates disabled
    Twenty Twenty: version: 1.5, author: the WordPress team,Auto-updates disabled
    
    ### wp-mu-plugins (3) ###
    
    ET Support Center :: Must-Use Plugins Autoloader: author: Elegant Themes, version: (undefined)
    SSO: version: 0.1, author: Garth Mortensen, Mike Hansen
    Swift Performance early loader: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (35) ###
    
    Admin Page Spider: version: 3.17, author: J7Digital, Auto-updates disabled
    Advanced Editor Tools (previously TinyMCE Advanced): version: 5.5.1, author: Automattic, Auto-updates disabled
    Akismet Anti-Spam: version: 4.1.6, author: Automattic, Auto-updates disabled
    BackupBuddy: version: 8.6.1.0, author: iThemes, Auto-updates disabled
    Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
    Conditionally display featured image on singular pages and posts: version: 2.4.0, author: Cyrill Bolliger, Auto-updates disabled
    Curation Suite: version: 2.9.9, author: Curation Suite, Auto-updates disabled
    Divi Builder: version: 4.6.5, author: Elegant Themes, Auto-updates disabled
    Gutenberg: version: 9.1.0, author: Gutenberg Team, Auto-updates disabled
    Hide Admin Bar From Non-admins: version: 1.0, author: Stranger Studios, Auto-updates disabled
    iThemes Security Pro: version: 6.7.1, author: iThemes, Auto-updates disabled
    Kadence Blocks - PRO Extension: version: 1.4.16, author: Kadence WP, Auto-updates disabled
    Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 1.9.2, author: Kadence WP, Auto-updates disabled
    Kadence Importer: version: 2.1.0, author: Kadence Themes, Auto-updates disabled
    Kadence Pro - Premium addon for the Kadence Theme: version: 0.8.6, author: Kadence WP, Auto-updates disabled
    Kadence Starter Templates: version: 1.0.4, author: Kadence WP, Auto-updates disabled
    Legal Suite Pro: version: 1.6, author: Mark Hess & Michael Thomas, Auto-updates disabled
    MainWP Child: version: 4.1, author: MainWP, Auto-updates disabled
    Peter's Login Redirect: version: 2.9.7, author: Peter Keung, Auto-updates disabled
    Pretty Links Developer Edition: version: 3.1.1, author: Pretty Links, Auto-updates disabled
    Qubely - Advanced Gutenberg Blocks: version: 1.5.5, author: Themeum.com, Auto-updates disabled
    Qubely Pro: version: 1.2.3, author: Themeum, Auto-updates disabled
    Social Quote Traffic: version: 1.42, author: You Brand, Inc., Auto-updates disabled
    SSL Insecure Content Fixer: version: 2.7.2, author: WebAware, Auto-updates disabled
    Swift Performance: version: 2.2.2, author: SWTE, Auto-updates disabled
    Tailored Login: version: 1.0.41, author: iThemes.com, Auto-updates disabled
    Testify: version: 2.0.1, author: Aspen Grove Studios, Auto-updates disabled
    Uber GDPR: version: 1.2, author: Gaire Group, Auto-updates disabled
    Ultimate Addons for Gutenberg: version: 1.17.0, author: Brainstorm Force, Auto-updates disabled
    WP Mail SMTP: version: 2.4.0, author: WPForms, Auto-updates disabled
    WPvivid Backup Plugin: version: 0.9.46, author: WPvivid Team, Auto-updates disabled
    WPvivid Backup Pro: version: 1.9.21, author: wpvivid.com, Auto-updates disabled
    Yoast Duplicate Post: version: 3.2.6, author: Enrico Battocchi & Team Yoast, Auto-updates disabled
    Yoast SEO: version: 15.0, author: Team Yoast, Auto-updates disabled
    You Brand, Inc. Products: version: 1.87, author: You Brand, Inc., Auto-updates disabled
    
    ### wp-plugins-inactive (66) ###
    
    Analytify - Google Analytics Dashboard: version: 3.1.5, author: Analytify, Auto-updates disabled
    Analytify - Gooogle Analytics Dashboard Widget: version: 1.1.4, author: Team Analytify, Auto-updates disabled
    Anything Slider - Divi: version: 1.5, author: munirkamal, Auto-updates disabled
    Convert Pro: version: 1.1.3.1, author: Brainstorm Force, Auto-updates disabled
    Convert Pro - Addon: version: 1.0.4, author: Brainstorm Force, Auto-updates disabled
    Divi Blog Extras: version: 2.5.3, author: Elicus, Auto-updates disabled
    Divi Booster: version: 3.2.8, author: Dan Mossop, Auto-updates disabled
    Divi Cloud: version: 1.9.5, author: Elegant Marketplace, Auto-updates disabled
    Divi Hacks: version: 1.19.2, author: Charlie Wedel, Auto-updates disabled
    Divi Monk Templates: version: 1.0.1, author: Divi Monk, Auto-updates disabled
    Divi Switch: version: 2.1, author: Gritty, Auto-updates disabled
    Divi Toolbox: version: 1.6.2, author: Divi Lover, Auto-updates disabled
    DocX Importer: version: 9.1.0.0, author: Fullerton Media, Auto-updates disabled
    Easy Theme and Plugin Upgrades: version: 2.0.1, author: Chris Jean, Auto-updates disabled
    Easy WP SMTP: version: 1.4.1, author: wpecommerce, alexanderfoxc, Auto-updates disabled
    Header Customizer: version: 1.3.2, author: BeSuperfly, Auto-updates disabled
    Jetpack by WordPress.com: version: 9.0.1, author: Automattic, Auto-updates disabled
    Leadpages Connector: version: 2.1.6.21, author: Leadpages, Auto-updates disabled
    LetSocify: version: 1.0, author: Team LetSocify, Auto-updates disabled
    Mailchimp for WooCommerce: version: 2.4.7, author: Mailchimp, Auto-updates disabled
    Max Mega Menu: version: 2.9.1, author: megamenu.com, Auto-updates disabled
    One Click Demo Import: version: 2.6.1, author: ProteusThemes, Auto-updates disabled
    PLR.me Content Auto Loader: version: 3.4, author: PLR.me, Auto-updates disabled
    PLR.me Dupe Examiner: version: 1.2, author: PLR.me, Auto-updates disabled
    Plugins Garbage Collector (Database Cleanup): version: 0.12, author: Vladimir Garagulya, Auto-updates disabled
    Premium Starter Templates: version: 2.3.6, author: Brainstorm Force, Auto-updates disabled
    Query Monitor: version: 3.6.4, author: John Blackbourn, Auto-updates disabled
    Quick Buy For WooCommerce: version: 2.8.1, author: Varun Sridharan, Auto-updates disabled
    Regenerate Thumbnails Advanced: version: 2.3.2, author: ShortPixel, Auto-updates disabled
    Restrict Content Pro: version: 3.3.12, author: Sandhills Development, LLC, Auto-updates disabled
    Restrict Content Pro - Custom Redirects: version: 1.0.6, author: Restrict Content Pro team, Auto-updates disabled
    Restrict Content Pro - Drip Content: version: 1.0.6, author: Sandhills Development, LLC, Auto-updates disabled
    Restrict Content Pro - MailChimp Pro: version: 1.5, author: Sandhills Development, LLC, Auto-updates disabled
    Run SQL Query: version: 1.0.0, author: Fabricio Carella, Auto-updates disabled
    Schema Pro: version: 1.1.5, author: Brainstorm Force, Auto-updates disabled
    SeedProd Coming Soon Page Pro: version: 5.11.7, author: SeedProd, Auto-updates disabled
    Server IP & Memory Usage Display: version: 2.1.0, author: Apasionados, Apasionados del Marketing, Auto-updates disabled
    ShortPixel Adaptive Images: version: 2.0.7, author: ShortPixel, Auto-updates disabled
    ShortPixel Image Optimizer: version: 4.20.2, author: ShortPixel, Auto-updates disabled
    Social Sharing (by Danny): version: 1.3.3, author: ibericode, Auto-updates disabled
    Spin Rewriter: version: 2.5, author: Aaron Sustar, Auto-updates disabled
    Timetable and Event Schedule: version: 2.3.11, author: MotoPress, Auto-updates disabled
    Tutor LMS: version: 1.7.0, author: Themeum, Auto-updates disabled
    Tutor LMS Pro: version: 1.6.9, author: Themeum, Auto-updates disabled
    Ultimate Addons for Elementor: version: 1.27.0, author: Brainstorm Force, Auto-updates disabled
    UsageDD: version: 1.4.7, author: Dion Designs, Auto-updates disabled
    WooCommerce: version: 4.5.2, author: Automattic, Auto-updates disabled
    WooCommerce Admin: version: 1.5.0, author: WooCommerce, Auto-updates disabled
    WooCommerce Memberships: version: 1.10.8, author: SkyVerge, Auto-updates disabled
    WooCommerce Services: version: 1.24.3, author: Automattic, Auto-updates disabled
    WooCommerce Simple Buy Now: version: 2.0.0, author: Andy Hoang Huu, Auto-updates disabled
    WooCommerce Stripe Gateway: version: 4.5.2, author: WooCommerce, Auto-updates disabled
    Woo Custom Emails Per Product: version: 2.2.5, author: Alex Mustin, Auto-updates disabled
    WordPress Version Info: version: 1.2.1, author: alpipego, Auto-updates disabled
    WP-Cron Status Checker: version: 1.2.1, author: Webhead LLC, Auto-updates disabled
    WP-Optimize - Clean, Compress, Cache: version: 3.1.4, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
    WP Activity Log: version: 4.1.4, author: WP White Security, Auto-updates disabled
    WP Crontrol: version: 1.8.5, author: John Blackbourn & crontributors, Auto-updates disabled
    WP Easy Paypal Payment Accept: version: v4.9.6, author: Tips and Tricks HQ, Auto-updates disabled
    WPForms Lite: version: 1.6.2.3, author: WPForms, Auto-updates disabled
    WP Media folder: version: 4.7.5, author: Joomunited, Auto-updates disabled
    WP Media folder Addon: version: 2.1.8, author: Joomunited, Auto-updates disabled
    WP Optimiser: version: 1.1.3, author: Cybertactics, Auto-updates disabled
    WP Reset: version: 1.80, author: WebFactory Ltd, Auto-updates disabled
    WP Robot 4: version: 4.14, author: WP Robot, Auto-updates disabled
    WP Rocket: version: 3.7, author: WP Media, Auto-updates disabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-13 https://imagemagick.org
    file_uploads: File uploads is turned off
    post_max_size: 500M
    upload_max_filesize: 500M
    max_effective_size: 500 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 125 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 3072
    	imagick::RESOURCETYPE_MAP: 125 GB
    	imagick::RESOURCETYPE_MEMORY: 63 GB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.4.11 64bit
    php_sapi: litespeed
    max_input_variables: 4000
    time_limit: 180
    memory_limit: 256M
    admin_memory_limit: 384M
    max_input_time: 180
    upload_max_filesize: 500M
    php_post_max_size: 500M
    curl_version: 7.29.0 NSS/3.44
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.2.33-MariaDB-log
    client_version: mysqlnd 7.4.11
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/vhosts/<redacted>/public_html/wp-content
    WP_PLUGIN_DIR: /var/www/vhosts/<redacted>/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 384M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### wp_mail_smtp ###
    
    version: 2.4.0
    license_key_type: lite
    debug: No debug notices found.
    db_tables: wphp_wpmailsmtp_tasks_meta
    
    
    Plugin Support Gerard Blanco

    (@sixaxis)

    Thanks guys, I’ll forward the issue to our devs and we’ll keep you all updated.

    Best,

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi everyone,

    This update (still not released) contains the fix for this issue: https://shortpixel.com/downloads/shortpixel-adaptive-images-2.0.8-DEV01.zip

    Could you please check if everything works correctly now?

    Thanks!

    Thread Starter Craig

    (@catholicservant)

    Installing 2.0.8-DEV01 seems to work on my staging site. No errors.

    However, I’ve not had a chance to setup the association with my ShortPixel account. Not sure if I’ll have time to test today.

    Best

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi all,

    This issue should be fixed in version 2.0.8. Feel free to update!

    Best,

    Thread Starter Craig

    (@catholicservant)

    Confirmed…issue resolved. Thanks Gerard!

    Plugin Support Gerard Blanco

    (@sixaxis)

    Sure thing, Craig!

Viewing 15 replies - 1 through 15 (of 15 total)
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