Update to 2.06 Fails

  • Resolved Brian1

    (@brian1)


    5 years ago

    Hello,

    When trying to update to 2.06 my website will display this message;
    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
    If I log into WordPress in recovery mode and go the the plugin page I see this for the Square plugin;

    ”
    Adds ability to sync inventory between WooCommerce and Square POS. In addition, you can also make purchases through the Square payment gateway.

    Version 2.0.6 | By WooCommerce | View details
    This plugin failed to load properly and is paused during recovery mode.

    An error of type E_COMPILE_ERROR was caused in line 141 of the file /home/burtsgh8/public_html/wp/wp-content/plugins/woocommerce-square/woocommerce-square.php. Error message: require_once(): Failed opening required ‘/home/burtsgh8/public_html/wp/wp-content/plugins/woocommerce-square/vendor/skyverge/wc-plugin-framework/woocommerce/payment-gateway/class-sv-wc-payment-gateway-plugin.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)”

    Trying to reinstall the update just causes this to repeat.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @brian1,

    Sorry about your troubles here keeping Square up to date.

    Just to confirm for us, you were updating by heading to Dashboard > Updates from wp-admin? You weren’t uploading/overwriting the plugin file via FTP?

    Thread Starter Brian1

    (@brian1)

    Yes that is correct.

    I have seemed to remedy the situation right now by deleting the plugin and re-installing it.

    ….but it is frustrating to have problems with almost every update of this plugin especially since it is one that my customers rely on so much.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi @brian1

    I have seemed to remedy the situation right now by deleting the plugin and re-installing it.

    Thank you for letting us know and sorry for the hassle.

    ….but it is frustrating to have problems with almost every update of this plugin especially since it is one that my customers rely on so much.

    I hear you, believe me it is similar for us. All the best for your shop and thanks for not giving up.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread here or send a ticket via https://woocommerce.com/my-account/create-a-ticket/

    Kind regards,

    Hello i am now having this problem and wasnt able to resolve it using his method of uninstalling and reinstalling it happen randomly 5am in the morning to be exact. Everything is updated i dont know what is the problem with the plugin the rest of the woocommerce is working.

Viewing 5 replies - 1 through 5 (of 5 total)
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