Update to 2.7.3 caused problems.

  • Resolved BX12

    (@b-p)


    10 years, 11 months ago

    After updating to 2.7.3, two of my sites went to white screen and I could not log into the WP Dashboard for any of my 7 sites.

    Any ideas on why this happened and how to prevent in the future?

    My sites are hosted by Blue Host who uses PHP 5.2. BH will be upgrading globally to PHP 5.4 soon (weeks or month away). Is this plugin compatible with PHP 5.4?

    https://www.ads-software.com/plugins/rvg-optimize-database/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor cageehv

    (@cageehv)

    Hey B-P,

    From which version did you upgrade?
    And, did it work before (with the previous version)?

    Rolf

    Thread Starter BX12

    (@b-p)

    Hey Rolf,

    Thank you for the quick reply. It worked beautifully before. I installed it about a week ago, so whatever version that was.

    Brad

    Plugin Contributor cageehv

    (@cageehv)

    Hey Brad,

    Please install the latest version (v2.7.3, released on December 9).
    Some of the ‘in between’ releases had some bugs, like apparently yours.

    Let me know if that fixed your problem!

    Rolf

    Thread Starter BX12

    (@b-p)

    I found out that I updated from 2.7.1. I updated to 2.7.3 yesterday and it was the one that caused the problems described at the top of this tread.

    Plugin Contributor cageehv

    (@cageehv)

    Hey Brad,

    Just to make sure: do uninstall the plugin (with deleting files) and re-install it again.

    The issue you have was definitely related to a previous version, so I don’t understand ??

    Rolf

    Thread Starter BX12

    (@b-p)

    Rolf,

    I’ll do as you suggested and completely uninstall, and then re-install the plugin.

    I do not expect any further problems as you seem to be on top of this issue.

    Thank you for your help. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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