Update to 3.0 Breaks Home Page

  • Resolved devonator

    (@devoantor)


    1 year, 9 months ago

    We have updated the Kadence Theme to the latest version, and we have updated the plugin to 3.0.13 specifically, and it breaks the home page completely. None of the layouts work anymore, the sliders don’t work, background images not showing. There are no JS errors from Kadence.

    We have tried updating to just 3.0.9, but the same errors occur. The last working update for us is 2.4.23. This 2.4.23 plugin version works fine with the latest updated kadence theme.

    • This topic was modified 1 year, 9 months ago by devonator.
    • This topic was modified 1 year, 9 months ago by devonator.
Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Thanks for writing. Sorry to hear your having an issue on your home page with the latest updates. Can you post a link so I can see whats happening? Usually when there are layout issues it would be related to minified css and JS that have to be regenerated in a minify scripts plugin (if you are using it) as well as clearing all the caching on your site.

    With a link, even if you’ve reverted back to 2.4.23 that would help me understand whats on the page and what could be creating an error.

    Thanks!

    Ben

    Thread Starter devonator

    (@devoantor)

    https://familydentistsuwanee.com/ is the website. We have disabled all site optimizations including minification of js and css, and this did not resolve the issue. Site is running 2.4.23

    hannah

    (@hannahritner)

    Hi @devoantor,

    Try updating to the latest version of Kadence Blocks (3.0.18). Be sure to clear your cache. Someone else was experiencing the same errors and the latest update resolved these for them. Let us know if the issues continue!

    Kindly,

    Hannah

    Thread Starter devonator

    (@devoantor)

    @hannahritner I will be performing the 3.0.18 update by this upcoming Tuesday, and I will update on if the issue is resolve.

    hannah

    (@hannahritner)

    That sounds good! Let us know if there’s anything we can help with.

    Best,

    Hannah

    Thread Starter devonator

    (@devoantor)

    @hannahritner The update has resolved the issue! Thank you all very much

Viewing 6 replies - 1 through 6 (of 6 total)
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