Update to 3.16.4 causes critical error

Hi @zimbo000

I hope you’re well today!

Up to the 3.16.2 version, the class name was Product_Analytics and with version 3.15.3 it was changed to the Product_Analytics_Controller.

This should not be an issue upon successful standard update. It seems here that the update didn’t go quite well and after it plugin is still trying to load “old class” which doesn’t exist, hence the error.

We had so far only a single report of such case and while we don’t have full confirmation for the reason yet, it seems that in that other case it was related to the specific “smart updater” feature provided by the host.

Anyway, please try a simple manual update:

– download newest version of the plugin from here: https://www.ads-software.com/plugins/wp-smushit/ to your local drive
– if you have any plugin or hosting feature enabled that is meant to additionally control/perform updates – temporarily disable it
– then go to “Plugins -> Add new” page and use “Upload” option to install plugin from the downloaded zip file
– when asked if to replace current files with uploaded ones, confirm replacement

You may need to purge all cache afterwards but it should update plugin properly.

Note: just in case, make sure that you do have full backup so you could revert things in case it breaks again; it should not but if it does, let us know and we’ll ask you some additional questions about your setup so we could identify the root cause.

Kind regards,
Adam

Hello @zimbo000,

I hope the above suggestions helped resolving the issue.

We’ll be marking the thread as resolved for now. Please feel free to reply if you still need our assistance.

Best Regards,
Dmytro

Hi @wpmudevsupport16 @wpmudev-support8

I have the same problem. I have reuploaded the plugin manually after downloading manually. Same problem still.

Uncaught Error: Cannot use object of type stdClass as array in /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/class-array-utils.php:38 Stack trace: #0 /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/transform/class-transformer.php(153): Smush\Core\Array_Utils->get_array_value(Array, Array) #1 /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/transform/class-transformer.php(88): Smush\Core\Transform\Transformer->transform_rest_media_response(Array) #2 /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/transform/class-transformer.php(77): Smush\Core\Transform\Transformer->transform_single_rest_item(Array, Object(WP_REST_Request)) #3 /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/transform/class-transformation-controller.php(108): Smush\Core\Transform\Transformer->transform_rest_response(Array, Object(WP_REST_Request)) #4 /customers/e/b/9/website.com/httpd.www/wp-includes/class-wp-hook.php(324): Smush\Core\Transform\Transformation_Controller->transform_rest_response(Array, Object(WP_REST_Server), Object(WP_REST_Request)) #5 /customers/e/b/9/website.com/httpd.www/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #6 /customers/e/b/9/website.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php(538): apply_filters(‘rest_pre_echo_r…’, Array, Object(WP_REST_Server), Object(WP_REST_Request)) #7 /customers/e/b/9/website.com/httpd.www/wp-includes/rest-api.php(428): WP_REST_Server->serve_request(‘/wp/v2/media/12…’) #8 /customers/e/b/9/website.com/httpd.www/wp-includes/class-wp-hook.php(324): rest_api_loaded(Object(WP)) #9 /customers/e/b/9/website.com/httpd.www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #10 /customers/e/b/9/website.com/httpd.www/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #11 /customers/e/b/9/website.com/httpd.www/wp-includes/class-wp.php(418): do_action_ref_array(‘parse_request’, Array) #12 /customers/e/b/9/website.com/httpd.www/wp-includes/class-wp.php(813): WP->parse_request(”) #13 /customers/e/b/9/websites.com/httpd.www/wp-includes/functions.php(1336): WP->main(”) #14 /customers/e/b/9/website.com/httpd.www/wp-blog-header.php(16): wp() #15 /customers/e/b/9/website.com/httpd.www/index.php(17): require(‘/customers/e/b/…’) #16 {main} thrown in /customers/e/b/9/website.com/httpd.www/wp-content/plugins/wp-smushit/core/class-array-utils.php on line 38

Hi @philip8829

I hope you’re well today!

As per this forum’s guidelines, please open your own separate topic:

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

We’ll assist you there.

Kind regards,
Adam