Update to 3.5.0 not working

  • Resolved R.W.

    (@rwudernitz)


    6 years, 6 months ago

    The update to 3.5.0 is not working. It stops after switching on the maintenance mode.
    I have this problem on all sites where I use this plug in.

    • This topic was modified 6 years, 6 months ago by R.W.. Reason: typo
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @rwudernitz
    the problem because of we suddenly upgrade GuzzleHttp to a newer version that dropped support for 5.4 ??

    Sorry, but we currently try to fix it and going to release the new fixed version as soon as possible, really sorry for any problem happens to you ??

    For a temporary fix,Please login to FTP and then delete the backwpup folder at your wp-content/plugins, after that, you can install the older version of BWP from the zip file in here: https://downloads.www.ads-software.com/plugin/backwpup.3.4.5.zip

    Or better, tell your hoster to upgrade PHP version to 5.6 or 7.0.

    Sorry again for all the troubles you got ??

    Thread Starter R.W.

    (@rwudernitz)

    Sorry, but I am using PHP 7.2

    So it should work.

    Plugin Support happyAnt

    (@duongcuong96)

    @rwudernitz
    yes, that should work, I’m using 7.2 too.
    Could you please try to install again?
    If this error still happens, could you check the server log to see if there are any errors inside?
    Thanks!

    Thread Starter R.W.

    (@rwudernitz)

    There is nothing in the server log around the installation time.

    Maybe it is a problem with http sites. I was successful with the update on a site where https is used.

    Plugin Support happyAnt

    (@duongcuong96)

    @rwudernitz
    So manually download and install the latest version would be worth to try, could you please download the latest version in here and try again?
    https://downloads.www.ads-software.com/plugin/backwpup.3.5.0.zip

    Thread Starter R.W.

    (@rwudernitz)

    This is very strange.
    I selected now the update in the plugins – installed plugins section instead of the dashboard. There was an error message after several minutes.
    But then it turned to OK. Now I have the updated version.

    Plugin Support happyAnt

    (@duongcuong96)

    @rwudernitz
    Maybe it’s just a temporary glitch, the only problem now is we suddenly dropped support for PHP 5.4 or bellow, but it isn’t your case ??

Viewing 7 replies - 1 through 7 (of 7 total)
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