• Resolved Chijo

    (@chijotakeda)


    We are attempting to update fropm 3.1.8.1 to 3.1.8.2.

    However, during the update and activation process, we get an error. I’ve replaced the domain name user with “XXXXXX”:

    Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 579 is not allowed to access /tmp owned by uid 0 in /home/xxxxxxxxx/public_html/wp-content/plugins/si-contact-form/si-contact-form.php on line 1997

    Fatal error: session_start() [function.session-start]: Failed to initialize storage module: files (path: ) in /home/xxxxxxxxx/public_html/wp-content/plugins/si-contact-form/si-contact-form.php on line 1997
    ————————————

    I have confirmed that safe_mode is OFF. I would appreciate any advice on how to troubleshoot this as I’m a novice at understanding PHP errors like this.

    Thanks so much.

    https://www.ads-software.com/extend/plugins/si-contact-form/

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