Update to v4.8.11 breaks Customizer

  • Resolved Marcus

    (@teamfuchs)


    1 month, 1 week ago

    I’ve just installed the latest update v4.8.11 and now the Customizer is not loading (client is waiting for server response forever). I was just working on the Customizer before installing the update and have not changed anything else in the meantime.

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  • Hi @teamfuchs,

    We would need to have a closer look at it to find the main reason. Maybe it will be better if you can reach out to us through our Support Portal. Also, we respond faster there.

    Once you open a ticket, please mark this thread as Resolved.

    Kind regards,
    Aradhy ??

    Thread Starter Marcus

    (@teamfuchs)

    After clearing all caches multiple times, disabling and re-enabling some plugins and rolling the update back and forth, it worked eventually.

    Hi @teamfuchs,

    Thank you for the update. I am glad to know that you were able to figure it out!

    Don’t hesitate to reach out if you need any further assistance in the future.

    Best regards,
    Aradhy ??

Viewing 3 replies - 1 through 3 (of 3 total)
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