Update to version 9 broke my website

  • Plugin Author Kuba Mikita

    (@kubitomakita)


    1 month, 3 weeks ago

    Hey, version 9 introduced a lot of changes to the plugin core and all of the extensions. Please, keep in mind that you’ll need to update both Notification plugin and all the extensions you have installed on your website.

    We suggest updating all the plugins at once, so make sure you have a valid license for all the add-ons and create a backup of your website before updating them, as you should always do.

    If you already updated the plugin and it broke your website, please restore your backup and follow the above instructions.

    If you believe there’s a different issue with your website, please create a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Also, this version removed the Webhook carriers, which is now available as a more powerful extension with ability to receive webhooks.

    If you’d like to keep using the webhooks as you were, you can:

    1. Keep using Notification v8, although it’s not recommended
    2. Upgrade to Notification : Webhooks extension

    As far as it’s not ideal solution for previous webhook users, we belive this change will help us provide a better product overall, with even more features. Thanks for your understanding.

    I had version 8.0.15 running with webhooks on 110 websites. Each site had a notification set to trigger the hook when plugins auto-updated. I don’t trust all plugins, but for those I do, I like getting the notification.

    Your plugin is one that I had set to auto-update on all sites because I trusted it. Your updates have never caused any issues.

    Today’s 9.0 upgrade not only broke these notifications, but also I obviously wasn’t notified that the updates had taken place.

    Luckily I caught this fairly quickly. About an hour ago I logged into a site that had just auto-updated, and I figured out what was happening. I’m happy to report I was able to turn off auto-updates on 95 of the 110 sites before they updated. For the other 15 it was too late.

    I downgraded one site to from 9.0 to 8.0.15 and found that my settings are no longer available. I was hoping that downgrading would restore the webhooks but unfortunately they didn’t.

    I appreciate that you need to update the plugin, and if you needed to move webhooks into paid territory that’s understood.

    Your premium plugin only offers a 25-site license and there’s no way I could afford buying 5 licenses to cover all my sites. My only option right now is to stick with 8.0, and find time to downgrade and re-establish the webhooks for the 15 sites that already updated.

    Some advance warning would’ve been nice. If warning was offered, I must have missed it.

    Poor major upgrade: no warning, no downgrade possible, settings are gone. I would have paid this stupid extension, but if any settings are lost instead of migrated….

    Plugin Author Kuba Mikita

    (@kubitomakita)

    @yoursql719 @matt6303 Thanks for your kind message, I’m so sorry for the inconveniene. There should be a warning on the plugin update page, but WordPress doesn’t display this very clearly.

    With all the major updates, not only of our plugins but in general, I always suggest to check the changelog. There are always informations very helpful for deciding whether you’d like to upgrade right now or not.

    I just released version 9.0.1 which doesn’t remove the previous notification data from wp_posts table, so it will be way easier to revert to previous version, without restoring the database backup.

    Please, send me a message to [email protected], I have an idea of what we could do with your websites.

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