Update translations keeps nagging even after updating

Hi @logologics,

Access your server using SFTP (or a web administration panel, if available on your hosting provider) and check if the wp-content/languages/plugins/ and wp-content/languages/themes/ directories are there and writable (i.e., they both are set with a 755 permission).

If that’s not the case, create these two directories (plugins and themes), and make sure they are writable (with 755 permission). After that, try updating the translations again on the WordPress dashboard.

If that does not work and you have terminal access to your WordPress instances, you can also try to update the translations via WP-CLI with the following command:

wp language plugin update --all

Then do the same for your themes:

wp language theme update --all

And for the WordPress core translations:

wp language core update

Following these you may be able to force update the translation packages on your websites.

Take care,

Hi @pagelab,

Thanks for your help.
I checked the folders, and they are present and both have the 755 permissions.

I would not know how to use the WP-CLI?.
Thing is, only 34 sites of the 106 total, have this translation issue, the others have no issues with the updated translation files.

I hoped it would go away in time, but so far 10+ days of this issue.
Any other ideas?

Thanks,
Annie

@logologics You could also try disabling temporarily all your plugins under Plugins > All Plugins. Some may interfere.

Another tip is to delete all translation files in the previously mentioned directories in your server (wp-content/languages/plugins/?and?wp-content/languages/themes/), then change the WordPress language to any other language under Settings > General in the Site language drop-down.

Save the change and then change it back to the original language in the same drop-down, saving it again.

This will again download the translation files and may help solve the issue.

This is a follow-up to the previous tip about deleting the translation files on your server. If the files don’t appear after changing the language on the WordPress dashboard (Settings → General), install and activate the Force Update Translations plugin. As the name implies, it can force any updates from plugins and themes.

Each theme and plugin will include a “Update translation” link on the each listing.

@pagelab,

Thanks, I will try that and let you know if this solved the issue!

Hi,
I tried all the above, but not sure yet if it worked.
Installing the “Force update translations” did help finding the culprit, it seems to be the translation file of Mollie Payments for WooCommerce.

The only sites that have this issue, are all Woocommerce webshops with this plugin.

When I deactivate that plugin, then update the translations, it seems to work….for a while.
After closing the site and then opening it again, that seem old frustrating message is back to update translations.

I suppose, the best thing for me tot do is to contact support of this particular plugin, unless you have some more tricks up your sleeve?

Thanks,
Annie

Update: Looking at the support forum of Mollie Payments for WooCommerce, this is a known issue, so I will let them fix it:
https://www.ads-software.com/support/topic/update-translations-3/

Thanks a lot for your kind help, really appreciate that!

Annie

No problem, I’m glad you found the issue’s root.

Take care.