• Resolved craigwwd

    (@craigwwd)


    Hi, i’ve got the same issue as the one mentioned here https://www.ads-software.com/support/topic/checkout-page-issue-11/ – however it doesn’t state in that ticket how it was resolved.
    The blockUI overlay won’t disappear and the user cannot checkout. The error on ours says:
    rcmodelshopdirect.com/:1 Uncaught (in promise) SyntaxError: Unexpected non-whitespace character after JSON at position 18475
    at JSON.parse ()
    at checkout.min.js?ver=7.6.0:1:426

    Only way we can let users go through checkout is to use CSS suggested in linked thread to remove the blockUI which we’ve done for now.

    Screenshot here https://prnt.sc/mYE4n0BvT5-m

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://rcmodelshopdirect.com
    Site address (URL): https://rcmodelshopdirect.com
    WC Version: 7.6.0
    REST API Version: ?</img> 7.6.0
    WC Blocks Version: ?</img> 9.8.4
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: ?</img>
    WP Cron: ?</img>
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.15
    PHP Post Max Size: 2 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 7500
    cURL Version: 7.79.1
    OpenSSL/1.1.1g-fips
    
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    Default Timezone is UTC: ?</img>
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    ### Post Type Counts ###
    
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    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>Error messages should not be shown to visitors.
    
    ### Active Plugins (40) ###
    
    Admin Menu Editor Pro: by Janis Elsts – 2.19.1
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.2
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    Klarna Order Management for WooCommerce: by klarna
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    Klarna Payments for WooCommerce: by krokedil
    klarna
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    ### Inactive Plugins (1) ###
    
    WP Snow Effect: by WPManiax – 1.1.15
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    StackCache: by Stack CP –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?</img>
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #11 - /shop/
    Basket: #12 - /basket/
    Checkout: #13 - /checkout/
    My account: #14 - /my-account/
    Terms and conditions: #113802 - /terms-conditions/
    
    ### Theme ###
    
    Name: RC Model Shop Direct
    Version: 1.0.0
    Author URL: https://rcmodelshopdirect.com
    Child Theme: ?</img>
    Parent Theme Name: Core files for RC Model Shop Direct
    Parent Theme Version: 7.1.4
    Parent Theme Author URL: https://rcmodelshopdirect.com
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: rcmsdcore/woocommerce/archive-product.php
    rcmsdcore/woocommerce/cart/cart-item-data.php
    rcmsdcore/woocommerce/cart/cart.php
    rcmsdcore/woocommerce/cart/cross-sells.php
    rcmsdcore/woocommerce/cart/mini-cart.php
    rcmsdcore/woocommerce/checkout/form-checkout.php
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    rcmsdcore/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?</img>
    					
    					
    						Learn how to update
    
    ### Klarna Payments Request Log ###
    
    2022-08-22 15:33:57: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"9b29c6df-29a4-4010-bb81-eddb8568078f\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-06-15 01:01:53: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"d2685aa0-207c-4684-970b-462ee328f079\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-06-14 15:11:13: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"60d2d0ef-be6b-40f6-ad4e-dc8a1af5efd4\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-05-24 17:53:26: KP Place Order
    Response code: 409
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.postal_code]\" ],\n  \"correlation_id\" : \"363ac808-0821-431a-bd94-e7150ca338e1\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:25:20: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:25:14: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:25:10: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:22:29: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:20:04: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:17:57: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:15:32: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:12:39: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:09:57: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:07:34: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-04-18 10:05:10: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    
    ### Klarna Countries ###
    
    Production Countries: GB
    Test Countries: No countries selected
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?</img>
    Shop country code: GB
    WooCommerce currency supported: ?</img>
    Advanced Card Processing available in country: ?</img>
    Pay Later messaging available in country: ?</img>
    Webhook status: ?</img>
    Vault enabled: ?</img>
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: ?</img>
    Tracking enabled: ?</img>
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: block-editor-feature-enabled
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-04-16 10:48:51 +01:00
    Options: ?</img>
    Notes: 107
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 8,755
    Oldest: 2023-03-22 19:38:27 +0000
    Newest: 2023-04-15 11:49:21 +0100
    
    Failed: 611
    Oldest: 2022-09-15 12:15:46 +0100
    Newest: 2023-04-13 23:17:25 +0100
    
    In-progress: 1
    Oldest: –
    Newest: –
    
    Pending: 28
    Oldest: 2023-04-15 11:49:31 +0100
    Newest: 2023-04-16 11:02:02 +0100
    
    
    ### Status report information ###
    
    Generated at: 2023-04-15 11:50:13 +01:00
    `
    • This topic was modified 1 year, 7 months ago by craigwwd.
Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @craigwwd,

    Thank you for reaching out!

    According to your system status report, your theme’s template files are outdated and overriding the default WooCommerce templates. I suggest you get in touch with your theme author to update the mentioned templates.

    If that doesn’t help, then please try disabling all plugins except WooCommerce while activating the default Storefront theme.

    If the problem is not present after doing so, then you know there was a plugin conflict. You can enable plugins one by one again to find the culprit.


    Let us know how it goes!

Viewing 1 replies (of 1 total)
  • The topic ‘Checkout.min.js:426 – ntaxError: Unexpected non-whitespace character after JSON’ is closed to new replies.