update/version issuye

  • Resolved teclive

    (@teclive)


    7 years ago

    Hello there, hope you are doing well.
    I am having problem with WooCommerce not showing a total in the cart, so I went to update it.
    In the admin it says version 2.6.14, but it does not tell me that it needs to be updated. So I manually updated the newer version via FTP and got a 500 internal error. SO, I replaced the files with the backup that I had.

    When I did a file compare from the my back up and the newest version via WinMerge, it showed no differences between the files.

    Any thoughts? as this has been driving me nuts and I really need to get the total issue fixed so I can get the site done.

    TIA

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  • Thread Starter teclive

    (@teclive)

    Sorry for the typo in the title

    Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    Updating from version 2.6.14 to the current 3.3.3 is a pretty big jump all at once. You can get some helpful advice in the following places on how to update correctly to avoid the issue you encountered:

    * How to Update WooCommerce
    * Upgrading WooCommerce

    And no worries at all about the typo, happens to the best of us! ??

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