Updated all plugins and wp version to 5.2 and no ecommerce data

  • Resolved Nathaniel Flick

    (@natobasso)


    5 years, 5 months ago

    Hi I’ve checked the site is running analytics with the chrome extension Google Tag Assistant and there are no errors, but analytics since the 28th of May when I updated everything now we are getting no eCommerce data.

    Is this a premium feature now or are we missing something in our implementation?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Nathaniel,

    Thank you for writing to us!

    We did a quick check of your store & found that our plugin is working perfectly up to checkout page.

    Please Verify if Autoreturn for Paypal is configured?

    • If a user completes the transaction via a 3rd party payment gateway and is not redirected back to your store’s thank you page, our plugin will not be able to send the transaction data.
    • Here’s a PayPal documentation & WooCommerce documentation on understanding & setting up Auto Return.

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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