• I’ve recently updated a few plugins and it has crashed my website. What do I do now?

    The page I need help with: [log in to see the link]

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  • If you remember what plugins you updated and if you have FTP access to your WordPress installation:

    Navigate to the “plugins” folder and move the plugins you installed to another folder outside of “plugins” folder. This will disable those plugins and at least you will have access to your site.

    I normally create a temporal folder at the same level of plugins called something like “plugins-not-used”. This way I am able to move the plugins faster as opposed to downloading them and uploading them. Once a plugin is in another location, it gets disabled.

    Then start putting them back in until you find the one that is breaking your site.

    Once you find the one that is breaking the site, you may have to figure out why, etc.

    I hope this helps!

    Thread Starter brandsaus

    (@brandsaus)

    Unfortunately I am very new to this so I did not do so and had FTP access. I don’t even know which plug it is as I did update a few. Is there any other way I can fix it?

    The reason for needing FTP in your case is because you can’t even access admin area.

    If you don’t know what plugins you updated, move all plugins to a folder and start putting them back in and refreshing the site until you find the culprit plugin.

    Can you find errlog file on your root folder?

Viewing 4 replies - 1 through 4 (of 4 total)
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