Updated Plugin and Products are Now Missing

Hi all,

I recently updated the Woocommerce plugin on 2 different sites, and on both of them it deleted all the Products I had in the Woocommerce store. Help! One one site, it still shows I have products, but I cannot see, edit or access them (site listed below). I’ve tried deactivating and reactivating all the plugins with no luck.

On the other site, it gave me the white screen of death and I’ve had to completely reinstall the site from square one, and my Woocommerce plugin is now missing (despite all the other plugins still showing up). Yikes! I have made back ups in Updraft Plus, but wondering if I reinstall Woocommerce if there will be any kind of record of my original products? Trying to avoid redoing the 100+ products I had on that site (www.twotankphoto.com). Thanks for your assistance on either of these issues!

URL: https://www.bodyhi.com/shop
Status Report:

### WordPress Environment ###

Home URL: https://www.bodyhi.com
Site URL: https://www.bodyhi.com
WC Version: 2.6.13
Log Directory Writable: ?
WP Version: 4.7.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.27
PHP Post Max Size: 65 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.5
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Active Plugins (11) ###

Spam Protection by CleanTalk: by СleanTalk  – 5.55
Elegant Themes Updater: by Elegant Themes – 1.2
Floating Social Bar: by Syed Balkhi and Thomas Griffin – 1.1.7
Jetpack by WordPress.com: by Automattic – 4.5
Options Framework: by Devin Price – 1.8.5
Search Engine Visibility: by GoDaddy – 0.5
Simple Social Icons: by Nathan Rice – 2.0.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.12.30

WooCommerce: by WooThemes – 2.6.13
Yoast SEO: by Team Yoast – 4.1
WP Edit: by Josh Lobe – 4.0

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #8 - /shop/
Cart: #33 - /cart/
Checkout: #34 - /checkout/
My Account: #35 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Divi
Version: 3.0.28
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –