Updated plugin this a.m. and popups older than 19/03 stopped displaying

  • vale1960

    (@vale1960)


    8 months ago

    All of a sudden text popups published on or before 19/03/2024 stopped displaying. Newer ones, which are identical except for text in them, work. Only thing I did was updating the plugin this a.m.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Aguilera

    (@davilera)

    If you edit (just introduce a small change to enable the Save button) an “old” popup and save it, does that fix the issue? I’m currently trying to reproduce the issue locally, but I’d like to better understand what’s happening exactly.

    Thread Starter vale1960

    (@vale1960)

    If I duplicate it the new one works, at least its preview works. If I simply modify the text it does not work. It really looks it’s a problem linked to the publishing date

    Thread Starter vale1960

    (@vale1960)

    Hi David, I can confirm. I duplicated the post that did not show, than I deleted the original link and the origianl popup, tham I reestablished the link with the duplicated popup and it works

    Thread Starter vale1960

    (@vale1960)

    I currently have 78 popups. The newer 10 work, the older 68 ones do not.

    Plugin Author David Aguilera

    (@davilera)

    I’m still trying to reproduce the issue locally, with no luck. You think the problem is, if I understood you correctly, with the popup’s publication date, is that correct?

    If you want me to, I’ll be more than glad to look into your site myself. Please contact us via email (support at nelio software dot com) so that you can grant us temporary access to your site (or a staging copy).

Viewing 5 replies - 1 through 5 (of 5 total)
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