• hi , updated the plugin on wp 5.4.2 and charts are not displaying any more.

    I tried changing the php version from 7.3 to 7.4 but the same result. the plugin and the texts load but for the charts it cannot create them any more.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Sabuj Kundu

    (@manchumahara)

    Hi,

    Can you please check if there is any js error in browser console (browser developer tool console tab, to see press f12 and click console tab, see if there is any js error ). The chart is displayed using php and js, so it may be not php problem but js issue.

    Thread Starter farzinsb

    (@farzinsb)

    I have even enabled wp debug mode but no errors ?n error log, no errors on screen, even no errors in apache server log files or mod security log files.
    then I tried disabling all other plugins one by one and finally :
    I found the problem when I disable this other indicator, your indicator chart starts working fine again. but there were no Jquery or JS error on chrome console.

    Category Icon

    Easily add an icon to a category, tag or any other taxonomy.

    Version 0.6.0 | By PixelGrade | View details

    Plugin Author Sabuj Kundu

    (@manchumahara)

    @farzinsb can you please contact us via https://codeboxr.com/contact-us/
    we would like to understand better about your findings and can solve. From your reply everything is not clear to us.

    Thread Starter farzinsb

    (@farzinsb)

    there was a plugin in that template named “Category Icon”
    https://www.ads-software.com/support/plugin/category-icon

    that plugin causes a conflict with your plugin.
    I removed that plugin, and the charts on your plugin started working fine again.

    Plugin Author Sabuj Kundu

    (@manchumahara)

    Hi,

    good to know. I am not sure what is wrong with that plugin but some develop don’t follow standard way.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘updated the plugin on wp 5.4.2 and charts are not displaying any more’ is closed to new replies.