Updated to 3.7.2 – Shortcode Not Working, Widget Is

  • Resolved krisscross90

    (@krisscross90)


    11 years ago

    I’ve just updated to WP 3.7.2. I’m using the gallery widget on my homepage, which is still working. However the shortcode that I run on my gallery page is saying [Not a valid template]. My theme is a twenty twelve child theme. I’ve changed to the original twenty twelve theme, which didn’t fix it, I also disabled all my plugins but that didn’t fix it. Any suggestions? Thanks

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter krisscross90

    (@krisscross90)

    I’ve also tried using the ATP button on my page which gives the same: [Not a valid template]. My website is https://millionairewall.ie/gallery/

    Plugin Contributor photocrati

    (@photocrati)

    @krisscross90 – Usually that message falls back to having “smart” quotes in the shortcode parameters but if you are seeing this with the ATP as well then would you mind submitting a Bug Report (https://www.nextgen-gallery.com/report-bug/ … please reference this topic) so we can help you sort this out?

    We will likely need a set of log in credentials for our support team / developers to have a closer look at this issue, please include them on the bug report, too.

    Thanks!

    – Cais.

    Thread Starter krisscross90

    (@krisscross90)

    Turns out my gallery was defaulted to an unknown template. Nextgen set the global default to blank in Gallery > Gallery Settings > NextGEN Basic Thumbnails … and then edited the gallery page and re-saved the ATP set gallery to also use the default (blank) template and its now working! Thanks Nextgen!! Great support! ??

    Plugin Contributor photocrati

    (@photocrati)

    @krisscross90 – You are very welcome … and thank you, too!

Viewing 4 replies - 1 through 4 (of 4 total)
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