• I ran the update for 4.2, entire site, front end and back end is nothing but blank white screen.

    Renamed the active theme, got my back end back. Don’t know where to go from here.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    It sounds like your theme might have some compatibility issued with WordPress 4.2. you should be able to see an error in your servers error logs which might help pinpoint what the problem is, but your best bet might be to see if there’s an updated version of your theme and inform the theme author about the problem.

    James

    (@infogreenroutemediacom)

    Now you’ve renamed the active theme, can you select one of the default themes in back end?

    Whenever I’ve had a white screen it’s been a PHP error in my template files. Have you tried putting WordPress into debug mode? In wp-config change:

    • define(‘WP_DEBUG’, false);
    • to:
    • define(‘WP_DEBUG’, true);

    Now refresh the front page and see if you have any PHP errors?

    Thread Starter jomik12

    (@jomik12)

    Nothing happened on the front page or any page after running debug. I currently have Twenty-Fifteen as the active theme, all seems to be fine with that theme active. So I do believe it may be theme compatibility issues with the theme. Every time I activate the theme I’ve been using before the 4.2 update, the site is broken.

    James

    (@infogreenroutemediacom)

    Then yes as Marius states it’s most certainly a theme issue and you’ll need to contact the creator for an update if one is available.

    Thread Starter jomik12

    (@jomik12)

    Thanks much. I have done so and they are working on a theme update as we speak. Thanks for the help.

Viewing 5 replies - 1 through 5 (of 5 total)
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