Updated to WordPress 5.5. and plugin appears broken

  • Resolved DFC005

    (@dfc005)


    4 years, 3 months ago

    I updated to the latest version of WordPress last night (5.5) and now the plugin appears broken.

    I’m seeing the following error in the console log.

    
getty-images.js?ver=1597716323:52 Uncaught TypeError: Cannot read property 'msie' of undefined
    at initialize (getty-images.js?ver=1597716323:52)
    at i.h.Model (backbone.min.js?ver=1.4.0:2)
    at i.constructor (media-views.min.js?ver=5.5:2)
    at new i (backbone.min.js?ver=1.4.0:2)
    at i.createStates (getty-views.js?ver=1597716323:65)
    at initialize (media-views.min.js?ver=5.5:2)
    at initialize (media-views.min.js?ver=5.5:2)
    at i.h.View (backbone.min.js?ver=1.4.0:2)
    at i.constructor (wp-backbone.min.js?ver=5.5:2)
    at i.constructor (media-views.min.js?ver=5.5:2)

    Any chance we can get a fix for this ASAP?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter DFC005

    (@dfc005)

    Commenting out the following seems to resolve the issue.

    
// Are we stupid?
if($.browser.msie && $.browser.version < 10) {
    this.set('unsupported', true);
}

    Perhaps it’s a browser update that is causing it?

    • This reply was modified 4 years, 3 months ago by DFC005. Reason: Fixing formatting
    Plugin Author Getty Images

    (@getty-images)

    Thanks for notifying us, we’ll check this out.

    -Matt

    Plugin Author Getty Images

    (@getty-images)

    Hi again, we’ve released an updated version of the plugin (4.0.6) that contains this fix. Thanks again for the heads up.

    -Matt

    Thread Starter DFC005

    (@dfc005)

    Awesome, I’ve updated and everything seems to be working. Cheers!

    The fix doesn’t work. The plugin is broken again. Which means that all of the images I embedded using the getty plugin now show as broken links at the top of my pages and no images show in the posts. How can I fix this? Are you releasing another update or do I need to delete the plugin and go back and add each embed manually again? Please advise so I can fix my site asap thank you.

    Plugin Author Getty Images

    (@getty-images)

    Hi evedawes – it looks like you’re using our Embed images (images freely available for blogs). Is this correct?

    Can you post a link to a page on your site that shows this issue? I’m not able to find any myself.

Viewing 6 replies - 1 through 6 (of 6 total)
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