Updated Woocommerce plugin now can’t login to site

  • Resolved allisonkrzych

    (@allisonkrzych)


    4 years, 4 months ago

    I updated the woocommerce plug in yesterday and now I can’t login to my site and am getting these error messages:

    ERROR MESSAGES:
    Warning: Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = ”) in /home/thepumph/www/www/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 104

    Warning: Cannot modify header information – headers already sent by (output started at /home/thepumph/www/www/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php:379) in /home/thepumph/www/www/wp-login.php on line 521

    Warning: Cannot modify header information – headers already sent by (output started at /home/thepumph/www/www/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php:379) in /home/thepumph/www/www/wp-login.php on line 537

    Warning: Cannot modify header information – headers already sent by (output started at /home/thepumph/www/www/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php:379) in /home/thepumph/www/www/wp-includes/functions.php on line 6274

    I need help in what to do next. Thank you, Allison

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Senff – a11n

    (@senff)

    Hi @allisonkrzych

    You will need to update your version of the Subscriptions plugin to the latest version. Since you have issues logging in, that will require a bit of a workaround.

    First, download the latest .zip version of Subscriptions from your WooCommerce.com Downloads page at https://woocommerce.com/my-account/downloads/
    Unzip/decompress the .zip file to your hard drive, which will then give you a directory called /woocommerce-subscriptions, which contains all plugin files.

    Next, connect to your website’s file system using FTP. This process differs from host to host, so if you’re not sure how to do this, it’s best to contact your webhost — they will be able to give you the details you need.
    Once you’re connected, upload all contents from the /woocommerce-subscriptions directory on your computer to the /wp-plugins/woocommerce-subscriptions directory on your webserver, overwriting the files that are already in there.

    Once you’ve done that, your plugin should be up to date with the latest version and you should be able to log in again.

    Thread Starter allisonkrzych

    (@allisonkrzych)

    Thank you for your quick response and guidance!
    Just to make sure I am doing this correctly, the only download available on my woocommerce.com downloads page is “Woocommerce version 4.7.0” I have successfully downloaded it to my hard drive and unzipped the file. Where in that file is the directory called “/woocommerce-subscriptions”?

    Thank you

    Plugin Contributor Claudio Sanches

    (@claudiosanches)

    Hello @allisonkrzych,

    > Just to make sure I am doing this correctly, the only download available on my woocommerce.com downloads page is “Woocommerce version 4.7.0” I have successfully downloaded it to my hard drive and unzipped the file. Where in that file is the directory called “/woocommerce-subscriptions”?

    In this case you need to download the latest version of WooCommerce Subscriptions, since the copy you have installed is outdated and throwing those PHP warnings.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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