Hi Zpro,
Our theme is working fine in more than 500 sites. I’m developer of 3 themes and 4 plugins, this is the firs time we received one star review in our themes and you left this review without contact us first and give us the opportunity of know about this issue and fix it.
To our theme work fine, you need:
1) Use the last version of the wordpress
2) Use the last version of all plugins
3) Check if the theme is compatible with all yours plugins.
4) Have enough memory available (we give advisor about memory in our help page at theme help page, you don’t need left your site).
5) Have your server free of malware and working fine.
Anyway:
Instructions to increase WordPress Memory Limit:
To increase the WordPress memory limit, add this info to your file wp-config.php (located at root folder of your server)
(just copy and paste)
define(‘WP_MEMORY_LIMIT’, ‘256M’);
before this row:
/* That’s all, stop editing! Happy blogging. */
If you want we check what happens, please, go to our support page and let this information:
https://billminozzi.com/dove/
a) WordPress username
b) WordPress password
c) FTP Username
d) FTP password
f) FTP URL
And we can take a look and fix for you for free.
Thanks in advance for your cooperation.
Cheers,
Bill
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This reply was modified 7 years, 8 months ago by Bill Minozzi.
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This reply was modified 7 years, 8 months ago by Bill Minozzi.