Updates failing, require manual intervention

  • Resolved tommcgee

    (@tommcgee)


    2 years, 3 months ago

    On one particular host I use, the dashboard updates for plugins frequently fail.

    I’ll run the update, get the notice that the update has failed. If I try again, sometimes it works; but sometimes the update process has left behind the original plugin directory. The WP Plugins Dashboard will not show the plugin, so I can’t delete it; But when I try to install it again from scratch I get an error that the directory already exists.

    I’ll have to then FTP in to the server and delete the directory manually. Then it will work again.

    Maybe a better check to be sure that everything is cleaned up properly before exiting?

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi Tom,

    The most likely cause of these symptoms is that the operation times out before it is complete. In the UpdraftCentral settings (top-right of the UpdraftCentral screen), there are some options – go into there, and increase the timeout.

    David

Viewing 1 replies (of 1 total)
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