Updates not working

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your request and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us. We are aware of this problem, and we will fix it in the next update. Please, create a private ticket on our support forum https://support.bestwebsoft.com/

    Regards,
    BestWebSoft Support Team

    Hi, i too installed this pluting to over 50 wordpress intalations, put on automatic updates, no notifications on new updates or when something is updated – and i am checking over mont. Nothing is updated.
    ?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please specify:
    1) Is that plugins or WP that is not updated? Are you trying to do it manually?
    2) Have you tried to send a test message using the Updater plugin settings page?
    3) Please also note that the function of sending emails and updating runs when the site is active (when someone visits your site.) If there is no activity, it will run when the first activity appears. So the time can be shifted.
    Perhaps there was no online activity on your site?

    Regards,
    BestWebSoft Support Team

    Hello and thank you for reply!
    Plugins and wp core are not updated.
    I can update wordpress manualy via standard dashboard update section or via updater plugin.
    Emails are comming.
    Yes, that particular 2 sites that i folowed – its possible there was no activity on the site. I will continue monitoring.
    Thank you very much!
    Best ragards,
    Ivanko

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us. Looking forward for your reply.

    Regards,
    BestWebSoft Support Team

    Hi,

    Since last updates all my sites are not updating anymore.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    It is necessary to have some activity (visits) on your site in order to receive the updates. Was there some activity recently? Please specify which mode of updates is set in plugin settings (automatic or manual), and what results did you receive after sending the test e-mail. For more convenience, you can create a private ticket on our support forum so that we could recall the case immediately (https://support.bestwebsoft.com/hc/en-us/requests/new).

    Sincerely,
    BestWebSoft Support Team

Viewing 8 replies - 1 through 8 (of 8 total)
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