Updating failed

  • Resolved whitewizard00

    (@whitewizard00)


    4 weeks, 1 day ago

    Thank you for your amazing plugin,
    And Thanks for your support in advance.

    In the last update of Really-Simple-SSL, I can’t update any post in block editor. it always shows the same error (Updating failed. Error message: The Response is not a valid JSON response)

Viewing 1 replies (of 1 total)
  • Plugin Support jarnovos

    (@jarnovos)

    Hi @whitewizard00,

    Could you check whether the issue persists when temporarily disabling the Really Simple SSL plugin on your site? If the issue persists when the plugin is temporarily disabled, it should be unrelated to this plugin.

    But if the issue stops appearing while the plugin is deactivated, and re-appears as soon as the plugin is activated again; that would indicate that the plugin is related to this behavior.

    If this is the case, could you enable Debugging on WordPress (e.g. by enabling a plugin such as WP Debugging) and then try to update a post or page once more.

    Then check whether the debug.log file, typically located in the /wp-content/ folder of your site, contains any error messages that might be related to this. Could you share those errors in your reply, so we may take a look at those?

    Kind regards, Jarno

Viewing 1 replies (of 1 total)
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