• Resolved spotlightlocal

    (@spotlightlocal)


    I am trying to “Disable Title” on all my pages through the Neve Options. I was successful with half, but three of the pages (including the home page) spit out the following error message: “Updating failed. Could not update the meta value of neve_meta_sidebar in database.” Message is displayed in pink bar at top of edit screen.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I have the same problem

    It does not allow me to update the pages, the following message appears: The update has failed. The meta value of neve_meta_sidebar could not be updated in the database.

    I have installed WordPress 5.6 and Neve 2.9.1

    Hi @emarketlatinoamerica,

    I can’t replicate this on my end so it’s not easy to identify what could be happening, however, are you able to save the page if you change other values and only “disabling the title” does not work?

    May you try to recreate the page that does not work to check if then you can update the values as needed?

    Thank you!

    Thread Starter spotlightlocal

    (@spotlightlocal)

    The problem occurred with every option: Disable Header, Disable Header, Disable Title.

    Issue was resolved by copying the page–thank you for the idea!

    If someone from Neve could look into why the error occurred in the first place that would be great. Thankfully, I only had 3 pages to fix. It would be very inconvenient for larger projects.

    I just had this too. Did change the Sidebar and container settings but ended up putting them back to what they were, edited the container width of a block and then clicked update only to get ‘Updating failed. Could not update the meta value of neve_meta_sidebar in database. Working on localhost, but no issue with my server.

    Same exact problem. Please look into what causes the issue in the first place. This is just a pre-made Neve site that came with the theme. Thanks.

    Anonymous User 14054542

    (@anonymized-14054542)

    I tried copying the page and editing that, but I’m getting the same error on both pages.

    Mat

    (@mateithemeisle)

    Hello @pbwebd,

    Thank you for reaching out and for using Neve!

    This thread has been marked as resolved thus I would kindly ask you to open a new thread here https://www.ads-software.com/support/theme/neve/#new-topic-0.

    Make sure you have the theme and all plugins on your environment updated to the latest version.

    Also, please mention the WP version you are running along with the PHP version, a screenshot of the exact error you are facing, and the URL of your website. All this information is very useful for troubleshooting.

    Thank you for your understanding and we’ll wait for your new thread!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Updating failed (could not update neve_meta_sidebar)’ is closed to new replies.