• Resolved Tamsin Carter

    (@tamsin-carter)


    I have tried to update this plugin to the latest verison but when I do emails arrive as blank emails. This is true of order confirmation emails, ticket emails and also security alert emails. The wp smtp mail test had content in it though.

    I have reverted to the older version 1.3.1.2 which is ok.

    What could have caused this please?

    Thank you for your help.

    Tamsin

Viewing 1 replies (of 1 total)
  • A.Tariq

    (@arsalantariq)

    Hi @tamsin-carter ,

    Hope you are doing good.

    Can you please share a detailed video of this issue? I have to reproduce this and share complete details with my team.

    It seems like a plugin conflict in your website with any plugin or theme.

    Thanks

Viewing 1 replies (of 1 total)
  • The topic ‘Updating from 1.3.1.2 to latest made all emails arrive blank’ is closed to new replies.