updating to 3.1.18 broken website

same here admin directly is broken same as sitemap xml file beeing generated from site is no longer valid
but from indirect access I can still access the site
not a happy cutomer

will now try to revert to previous version or restore database

Same here, can’t log out.

I can log out but the thing gives me an error don’t know how to revert to previous version .17 without scrapping the whole database and files.

Not happy as this version was not tested properly

if you go to a normal page you should see that you are connected on the upper right corner and then click on those to see the admin panel, otherwise if go to the admin panel directly, crashes and see error

Ok figured it out. You need to locate two files, there’s whitespace at the end of them:
FTP: wp-content>themes>customizr>inc>parts>

class-header-nav_walker.php
class-footer-footer_main.php

delete the extra lines of whitespace at the end of the files.

which lines ??? all of them ??? which file doing all of them weel looking for spaces

Ok, I think you meant at the end of the file, not end of line lol my bad

I did this too, and it solved the problem. Can we mark this as resolved?

OK Can someone please tell me where do i locate FTP: wp-content>themes>customizr>inc>parts>
thanks

@bennettville you need to connect to your server via FTP to access those directories.

@squid3083, @ajaxouch, @njclonch, @bennettville, @ajaxouch, and all future posters please make sure you create your own thread to discuss your issues.

You can create your own threads very easily here: https://www.ads-software.com/support/theme/customizr#postform

Hello, I am trying to reproduce the problem but unfortunately I can’t.
@squid3083, @ajaxouch, @njclonch, @bennettville : where are standing now with this issue?

In debug mode, what is the warning/notice message that you get if any?

Thanks and I look forward to reading from you.

@ ajaxouch i did locate class-header-nav_walker.php and class-footer-footer_main.php from sever but i don’t see the white space that is mention,
Thanks

@ nikeo this is what i’m getting when i try to log out,
Warning: Cannot modify header information – headers already sent by (output started at /home2/

/pluggable.php on line 1121
/pluggable.php on line 900