• Resolved hetjou

    (@hetjou)


    Good day

    When I update WPCasa to the latest version, it breaks Ninja Forms. Ninja Forms is up to date.

    Please advise?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author WPSight

    (@wpsight)

    More effort to explain what “breaks Ninja Forms” means would help you.

    Thread Starter hetjou

    (@hetjou)

    Instead of displaying the contact form, it displays code when I update WPCasa

    Notice: JavaScript is required for this content.var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id=’1_2′;form.settings={“objectType”:”Form Setting”,”editActive”:true,”date_updated”:”2017-10-08 07:15:49″,”show_title”:”0″,”save_subs”:”1″,”logged_in”:”0″,”append_page”:””,”ajax”:”1″,”clear_complete”:”1″,”hide_complete”:1,”success_msg”:”Your form has been successfully submitted.”,”email_from”:””,”email_type”:”html”,”user_email_msg”:”Thank you so much for contacting us. 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    Plugin Author WPSight

    (@wpsight)

    I just checked the website https://www.luxuryholidayhomes.co.za/listing/mossel-bay-11 and the Ninja Form does not show the code, but the regular form.

    Can you provide a link where I can see the issue, please?!

    Thread Starter hetjou

    (@hetjou)

    Good morning

    I rolled back to the previous version of WPCasa hence you do not see the error. I will update WPCasa and let you know. Thank you.

    Thread Starter hetjou

    (@hetjou)

    I have updated WPCasa to the latest version. Please refer to link to see Ninja Forms issue.

    https://www.luxuryholidayhomes.co.za/listing/mossel-bay-11

    Thank you!!

    Plugin Author WPSight

    (@wpsight)

    Thank you @hetjou. I saw it and you can roll it back for now.

    Please let me know how you have included the contact form. Best would be to provide a screenshot.

    Thread Starter hetjou

    (@hetjou)

    Thank you for your response. The Ninja Form is inserted as a shortcode. [ninja_form id=1]

    Plugin Author WPSight

    (@wpsight)

    Where and how did you enter the shortcode?

    A little more effort in answering my questions would help find a quicker solution.

    Thread Starter hetjou

    (@hetjou)

    I am unable to include a screenshot for you in this thread. It will not allow me.

    A little more effort?

    In the text editor where the listing details are typed out, the shortcode for Ninja Forms is inserted below the text as [ninja_form id=1] in the text editor. It works perfectly with the previous version of WPCasa.

    What else do you want me to say or explain?

    Thank you.

    Thread Starter hetjou

    (@hetjou)

    Hello, can you assist me please?

    Plugin Contributor Kybernetik Services

    (@kybernetikservices)

    I assume that you use the WPCasa template to display the single page.

    For security reasons we have to filter the output of the description for illegal html tags (this was a requirement from WordPress to make the plugin available in the directory again). So, it was not a feature that it works with the previous version, it is a bug. We have closed this security issue.

    Ninja Forms is using its own html tag <nf-section></nf-section>. This is not allowed and will therefore be filtered out. You have two ways to fix this for you.

    • Edit the template listing-single-description.php and remove wp_kses(). Please read more about using WPCasa templates here.
    • Use the filter wpsight_allowed_html_tags() to add and allow your individual html tags.

    Hope this helps.

    Thread Starter hetjou

    (@hetjou)

    (@kybernetikservices) Thank you for your response.

    The theme I am using is Divi, not a WPCasa template. Should I still follow the same recommendations you gave?

    Plugin Contributor Kybernetik Services

    (@kybernetikservices)

    Yes.

    Thread Starter hetjou

    (@hetjou)

    Good morning

    I am not a developer. May you please help me with this part: Use the filter?wpsight_allowed_html_tags()?to add and allow your individual html tags.

    I don’t know what html tags to enter here?

    Thank you!!!!

    Plugin Author WPSight

    (@wpsight)

    I’m sorry, but this isn’t an answer that’s easy to give quickly in a thread. You’ll first need basics like creating and using a child theme. Than you have to figure out which additional html tags are needed to fix this. I’m sorry, but I can’t provide this as part of the support here because of time issues. If anyone in the community has time to help, they are welcome to help.

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