• Resolved peterdmacdonald

    (@peterdmacdonald)


    David,

    What do you recommend to manually re install updraft when it does not show up in the plugins menu? (How do you make sure Updraft Plus backs up to Dropbox?)

    Narrative:

    I updated 6 plugins tonight simultaneously – I do not know which ones. I suspect updraft was one of them. My wordpress website stopped loading. I could no longer access the website or the admin panel – I simply got a maintenance notice.
    I had to rename the plugins folder to plugins.hold and then delete the .maintenance file. This at least let me get in. All the content was intact. But none of the plugins were. I reapplied most plugins and changed the plugins.hold folder back to plugins, but the front page would not display correctly. After refreshing the page a few times I saw the error “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 167081 bytes) in
    /functions.php on line 252″

    I got worried and went to restore my backup from updraft plus. I noticed two strange things:

    1. UpdraftPlus no longer showed up in my list of plugins at all. I tried to install the plugin again, but when I did so, the install attempt failed, explaining that the folder already existed.
    2. I logged into FTP and noticed that updraft had a more recent backup then what had been sent over to my dropbox. So I downloaded that into my dropbox account.

    I came to a similar post and saw your comment on memory limits, so I called Godaddy hosting support and they increased my php.ini limit from 64MB to 256MB. Instantly, my website started loading in its entirety (albeit – more slowly).

    Updraft still does not show up anywhere on my plugins folder
    I opened the updraft log and found:

    0122.486 (0) Dropbox chunked upload: 73.3 % uploaded (PcOZT48Heh0sBpXg3Cf40w, 12058624)
    0000.000 (1) Opened log file at time: Sat, 29 Mar 2014 18:12:20 +0000 on https://dashboard.riskadvice.com
    0000.002 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.8.12 WP: 3.8.1 PHP: 5.3.24 (Linux p3nlhg246.shr.prod.phx3.secureserver.net 2.6.32-358.18.1.el6.nfsfixes.x86_64 #1 SMP Wed Sep 4 14:07:10 MST 2013 x86_64) MySQL: 5.0.96-log Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 34M | 34.3M) multisite: N mcrypt: Y ZipArchive::addFile: Y
    0000.005 (1) Free space on disk containing Updraft's temporary directory: 3147754.2 Mb
    0000.007 (1) This backup began over 2 days ago: aborting

    and

    0000.025 (0) Opened log file at time: Sat, 29 Mar 2014 18:12:20 +0000 on https://dashboard.riskadvice.com
    0000.028 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.8.12 WP: 3.8.1 PHP: 5.3.24 (Linux p3nlhg246.shr.prod.phx3.secureserver.net 2.6.32-358.18.1.el6.nfsfixes.x86_64 #1 SMP Wed Sep 4 14:07:10 MST 2013 x86_64) MySQL: 5.0.96-log Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 33.9M | 34.3M) multisite: N mcrypt: Y ZipArchive::addFile: Y W3TC/ObjectCache: N
    0000.031 (0) Free space on disk containing Updraft's temporary directory: 3147754.4 Mb
    0000.193 (0) Tasks: Backup files:  (schedule: weekly) Backup DB: 1 (schedule: weekly)
    0000.195 (0) Processed schedules. Tasks now: Backup files:  Backup DB:
    0000.228 (0) No email will be sent - this backup set was empty.
    0000.230 (0) The backup apparently succeeded and is now complete

    What do you recommend to manually reinstall updraft and make sure it backs up to dropbox?

    https://www.ads-software.com/plugins/updraftplus/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi Peter,

    It does sound like your WP install crashed, due to lack of memory, whilst updating plugins, so, yes, it would be wise to check them out.
    To manually make sure that a plugin has all its files in place, download the plugin from its page on www.ads-software.com, unzip it on your PC, and upload the contents via FTP into wp-content/plugins.

    Best wishes,
    David

    Thread Starter peterdmacdonald

    (@peterdmacdonald)

    David, thank you for your prompt response. I did as instructed and the plugin came back with all my settings. Thank you again. What a great plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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