Updraft doesnt work

  • Resolved cometto

    (@cometto)


    4 years, 11 months ago

    Hello. I have been using the updraft for a long time and unfortunately I have encountered some problems recently.

    At the very beginning, copying worked very well and was done without a problem.

    Later, copying began to take place with problems, freezes and lasting up to an hour, but finally the whole process was finalized.

    Recently, I wanted to make another copy and despite waiting even 2-3 hours, nothing happens. Website size didnt change…..
    Can anyone help me?

    • This topic was modified 4 years, 11 months ago by cometto.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter cometto

    (@cometto)

    0000.000 (0) Opened log file at time: Mon, 20 Apr 2020 09:19:37 +0000 on https://liveflooring.com
    0000.006 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.23 WP: 5.3.2 PHP: 7.2.24 (apache2handler, Linux 23122.v.tld.pl 4.4.202.core2.42 #2 SMP Tue Nov 19 07:12:54 CET 2019 x86_64) MySQL: 5.7.28-31-log WPLANG: pl_PL Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 45.6M | 6M) multisite: N openssl: OpenSSL 1.0.2d 9 Jul 2015 mcrypt: N LANG: C ZipArchive::addFile: Y
    0000.011 (0) Free space on disk containing Updraft’s temporary directory: 673709.4 MB
    0000.019 (0) Deleting old temporary file: backup_2020-04-18-1234_LIVEFLOORING_polski_producent__870ce8547edd-plugins.zip.tmp
    0000.024 (0) Deleting old temporary file: backup_2020-04-18-1234_LIVEFLOORING_polski_producent__7ecd065b6717-plugins.zip.tmp
    0000.024 (0) Deleting old temporary file: backup_2020-04-18-1241_LIVEFLOORING_polski_producent__3b28a800b859-plugins.zip.tmp
    0000.025 (0) Deleting old temporary file: backup_2020-04-18-1041_LIVEFLOORING_polski_producent__e9afbcd60805-plugins.zip.tmp
    0000.025 (0) Deleting old temporary file: backup_2020-04-18-2301_LIVEFLOORING_polski_producent__9dfc1aa2d1a2-plugins.zip.tmp
    0000.026 (0) Deleting old temporary file: backup_2020-04-18-2042_LIVEFLOORING_polski_producent__140e896281b8-plugins.zip.tmp
    0000.027 (0) Deleting old temporary file: backup_2020-04-18-2057_LIVEFLOORING_polski_producent__a2d2ea38b992-plugins.zip.tmp
    0000.028 (0) Tasks: Backup files: 1 (schedule: manual) Backup DB: 1 (schedule: manual)
    0000.038 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
    0000.044 (0) Semaphore (fd, wp_options) was stuck, set lock time to 2020-04-20 09:19:37
    0000.050 (0) Semaphore (fd, wp_options) reset to 1
    0000.055 (0) Set semaphore last lock (fd) time to 2020-04-20 09:19:37
    0000.059 (0) Semaphore lock (fd) complete
    0000.073 (0) Backup run: resumption=0, nonce=e7c00852a2c5, file_nonce=e7c00852a2c5 begun at=1587374377 (0s ago), job type=backup
    0000.080 (0) Scheduling a resumption (1) after 300 seconds (1587374677) in case this run gets aborted
    0000.101 (0) Checking if we have a zip executable available
    0000.105 (0) Testing: /usr/bin/zip
    0000.120 (0) Output: adding: binziptest/subdir1/ (in=0) (out=0) (stored 0%)
    0000.126 (0) Output: adding: binziptest/subdir1/subdir2/ (in=0) (out=0) (stored 0%)
    0000.131 (0) Output: adding: binziptest/subdir1/subdir2/test.html (in=131) (out=107) (deflated 18%)
    0000.135 (0) Output: total bytes=131, compressed=107 -> 18% savings
    0000.148 (0) Output: adding: binziptest/subdir1/subdir2/test2.html (in=138) (out=113) (deflated 18%)
    0000.153 (0) Output: total bytes=269, compressed=220 -> 18% savings
    0000.156 (0) Stderr output:
    0000.159 (0) Stderr output:
    0000.160 (0) Stderr output:
    0000.167 (0) Working binary zip found: /usr/bin/zip
    0000.173 (0) Zip engine: found/will use a binary zip: /usr/bin/zip
    0000.176 (0) Creation of backups of directories: beginning
    0000.186 (0) Beginning creation of dump of plugins (split every: 400 MB)
    0001.387 (0) Total entities for the zip file: 2617 directories, 11757 files (0 skipped as non-modified), 168.7 MB
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    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

    Thread Starter cometto

    (@cometto)

    @bcrodua
    Hey,

    I tried to set on 25 mb and didnt help. Should i try with 25mb?

    Thread Starter cometto

    (@cometto)

    i switched to 25mb and it went much far but stopped in 3/4….

    …0177.581 (0) Googledrive chunked upload: 4 % uploaded (1048576)
    0178.384 (0) Googledrive chunked upload: 7.9 % uploaded (2097152)
    0178.816 (0) Googledrive chunked upload: 11.9 % uploaded (3145728)
    0179.255 (0) Googledrive chunked upload: 15.9 % uploaded (4194304)
    0179.705 (0) Googledrive chunked upload: 19.8 % uploaded (5242880)
    0180.144 (0) Googledrive chunked upload: 23.8 % uploaded (6291456)

    and nothing happened for last 2hours

    • This reply was modified 4 years, 11 months ago by cometto.
    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for trying that out.

    Please can you send us the new and full copy of the backup log?
    Please use an online tool such as pastebin for the backup log or upload it to an online storage. Please do not paste the log directly here.

    Thanks,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)
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