Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

    Best Wishes,
    Bryle

    Thread Starter LELF

    (@eldredge)

    How do I send this to you? I cannot upload a file here.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Please use this online tool – https://pastebin.com/
    Or if you prefer, you can use Dropbox, Google Drive and share the link here.

    Best Wishes,
    Bryle

    Thread Starter LELF

    (@eldredge)

    This has been resolved

Viewing 4 replies - 1 through 4 (of 4 total)
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