Updraft Plus stopped working?

  • Resolved fritzloest

    (@fritzloest)


    5 years, 1 month ago

    Hi

    I took two weeks off from working on my website. Upon returning to it this week, there were several major problems. I then went to the Updraft Plus page on WP design side. I noticed that the last available saved backup is 08 September. My settings were such that I was supposed to get one backup done every Thursday, keeping three on my dropbox account.

    However, my more immediate problem is that when I press on the restore button to restore any of the existing backups, nothing happens. Also, the entire page seem out of whack – nothing like I remembered it.

    Are you able to assist?

    Kind regards

    Fritz

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you click on the “rescan local/remote storage” link to update your backup list and then attempt a new restore?

    Do you still get an error? If yes, can you please send us a screenshot of the exact error you are getting.

    Regards,
    Bryle

    Hi,
    getting error with Google Drive,
    Please help to solve

    0070.692 (0) Cloud backup selection (1/1): googledrive with instance (1/1) (last)
    0070.692 (0) Beginning dispatch of backup to remote (googledrive) (instance identifier s-995cfcd9f74e3560c4b66097c7f00618)
    0073.705 (0) Google Drive: quota usage: used=6185.7 MB, total=15360 MB, available=9174.3 MB
    0073.706 (0) Google Drive: backup_2019-10-10-2107_ZIT_ENGINE_631543acfba5-plugins.zip: Attempting to upload to Google Drive (into folder id: 10nVY8loObydCzeGG8XqbJ1UKsxETJf-8)
    0133.934 (0) Google Drive: Upload error: Operation timed out after 60000 milliseconds with 0 bytes received (line: 117, file: /home/hosticgy/public_html/addond/zitengine.com/wp-webfile/plugins/updraftplus/includes/Google/IO/Curl.php)
    0133.935 (0) An error condition has occurred for the first time during this job

    @zitengine

    Can you please try to re-authenticate to your GoogleDrive account, Save the settings and re-run the backup process, check if it helps to fix the issue.

    Thanks,
    Harshad

Viewing 3 replies - 1 through 3 (of 3 total)
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