updraft_send_command: error: error ()

  • I am getting this error on a site. This is a fairly simple and basic site although it is old and built on the old WordPress 2016 theme. Other than the 2016 theme, all the plugin stack is modern and updated.

    The message pops up whenever I attempt to save the settings screen, such as changing the retention or even clicking save after changing NO settings.

    I activated the 2024 theme just to make sure it wasn’t the old theme, didn’t work.
    I turned off all caching in cPanel, no proxy/nginx cache. Didn’t work.
    I turned off and on PHP_FPM in cPanel and made sure to restart the service, nope.
    Switched different PHP 8x versions, none worked.
    I disabled every plugin and enabled only Updraft by itself, still didn’t work.
    There is no PHP or FPM timeout issues, the error pops up almost immediately.
    SSL is fine, provided with Let’s Encrypt by the server.
    The WP Site Health tool doesn’t show anything that would relate.

    The host is an InMotion VPS on AlmaLinux 8 with WHM/cPanel. Plenty of CPU and RAM. Uses their “UltraStack” foundation.

    Any more ideas?

    Thanks

Viewing 1 replies (of 1 total)

  • Hi!
    You’ve exhausted quite a lot of options there. Well done.
    Can you try wiping your UpdraftPlus settings with the following steps:

    1. Disable all plugins (except Updraftplus) and enable a default theme like Twenty Twenty Four.
    2. Export your current settings at UpdraftPlus > Advanced Tools > Export/Import settings.
    3. Wipe your settings at UpdraftPlus > Advanced Tools > Wipe settings.
    4. Uninstall UpdraftPlus, then make a fresh install.
    5. Try changing your settings to see if error persists.

    Let us know how that goes.

    Thanks.

Viewing 1 replies (of 1 total)
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