UpdraftPlus backup not work

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    The log shows:

    “0025.406 (0) Google Drive: ERROR: Have not yet obtained an access token from Google (has the user authorised?) (Invalid request (refresh token not present).) (no_refresh_token)”

    No refresh token was received from Google. This often means that you have not yet authenticated Google Drive successfully. Please recheck all Google settings and credentials, then follow the link to authenticate again.

    If that does not work, then go to UpdraftPlus > Advanced tools > Wipe settings to wipe all your settings and start again. Also, if you are using any caching or security plugin, I would also recommend temporarily disabling it first.

    Regards,
    Bryle

    Thread Starter bizzarro81

    (@bizzarro81)

    Ok, thank you!

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi @bizzarro81

    Please let me know if that fixes your Google Drive issue.

    Best Wishes,
    Bryle

    Thread Starter bizzarro81

    (@bizzarro81)

    Hi Bryle,
    thank you!

    Now it works!

    Best Wishes!

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi!

    Great! If you like UpdraftPlus, please do consider giving us a 5-star review: https://www.ads-software.com/support/plugin/updraftplus/reviews/?rate=5#new-post

    Best Wishes,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)
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