UpdraftPlus claims I don’t have premium, I do have it.

  • Resolved Matoca

    (@matoca)


    1 year, 10 months ago

    Updraft refuses to answer my question on the paid support page, claiming I don’t have the paid premium. I am looking right now at my Invoice Payment Confirmation for $70 that is still dated current. How am I supposed to get Premium Support if they take my money but tell me I can’t use it.

    The page I need help with: [log in to see the link]

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