UpdraftPlus Saving Backups to Both FTP and Google Drive

  • Resolved majkyska

    (@majkyska)


    1 week, 4 days ago

    Subject: Help Needed: UpdraftPlus Saving Backups to Both FTP and Google Drive

    Hello everyone,

    I’m having an issue with UpdraftPlus backup settings and would really appreciate some assistance. I’ve set UpdraftPlus to store backups on Google Drive, and the integration seems to be correctly set up and authorized. However, the plugin is saving backups to both Google Drive and my FTP server.

    Here’s a quick summary:

    • Google Drive is selected as the primary backup location in settings.
    • Google Drive account is connected and authorized without issues.
    • Despite this, backups are saved to both Google Drive and FTP, but I only want them on Google Drive.

    I’ve tried disconnecting and reconnecting the Google Drive account, but the problem persists. Has anyone else encountered this or know how to prevent UpdraftPlus from saving backups to FTP as well? Any guidance would be greatly appreciated!

    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the full backup log?
    This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Also can you please try to Wipe settings from UpdraftPlus > Advanced tools > Wipe settings, Click Wipe settings button. Then re-setup your GoogleDrive remote storage.

    Kind Regards,
    Bryle

Viewing 1 replies (of 1 total)
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