UpdraftPlus Restore Error: 500

  • Resolved bea21

    (@bea21)


    3 months ago

    I updated plugins today and a fatal error ocurred on my website. I contacted the theme support and they released a new version of the update with fixed issue. Meanwhile, I wanted to restore a backup. I use Updraft Plus. During restoration I got information: Updraft Restore Error: 500. However, my website worked again. In a dashboard I got information that restoration was not finished. I installed new updates and my website works properly, but restoration is not completed. I clicked the link to complete it, but the page was blank. Could you explain why and what should I do to finish the process?

    Thank you in advance.

    • This topic was modified 3 months ago by bea21.
    • This topic was modified 3 months ago by bea21.

    The page I need help with: [log in to see the link]

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  • Plugin Support vupdraft

    (@vupdraft)

    A 500 error is an internal server error so you would need to ask your hosts about this, can you ask them for your server logs and your php error logs?

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