Upgradable/Downgradable

  • Resolved imielsen

    (@imielsen)


    4 years, 7 months ago

    Hi,

    I am having trouble understanding the enabled upgradable/downgradable function.
    I have tried reading the documentation: https://www.armemberplugin.com/documents/paid-membership-plan-payment-process/

    But it doesn’t tell why the option
    “Downgrade to other plan after current plan expiration ( After End Of Term)”
    dissappears whenever I choose a plan with recurring payment (subscription). So I can only choose to upgrade/downgrade immediately and thus losing whatever is left of the current period.
    please help

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  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    If you are selecting for the subscription membership plan in upgrade downgrade options then “Downgrade to other plan after current plan expiration ( After End Of Term)” option will be disappear due to payment gateways limitations. So for the subscription plan type method only immediate option will available.

    Thanks

Viewing 1 replies (of 1 total)
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