Upgrade changed search function

  • I’ve done the upgrade to Ultimate Member and my database as requested, and now have a single field for my search – is this right!!
    So previously, as you’ll see on the page, I had search boxes for name, keyword, suburb/town.
    Members completed these fields based on what they wanted the public to be able to search on.
    But now it seems we have one field for everything.
    So if I put in ‘yoga’, before I would have got everyone that wants to be found by someone searching for yoga, now we get anyone who has mentioned the word ‘yoga’ anywhere on their profile. They may not be a yoga teacher or working with yoga teachers, maybe when they were 10 they did a yoga lesson, but they still come up.
    And then it has ‘more filters’ and comes up with ‘type’ which is the first of the search fields I have in the profile, but only the first. If it came up with the others that would be ok.
    This page is for finding teachers, but now when you go into ‘type’ you can see all the other ‘types’, select them, and have then come up on the screen. I definitely don’t want ‘students’ to appear when someone is searching for type, this has never been a searchable category.
    So what are my options – how do I firstly get rid of this ‘type’ search and then bring back the ones I use to have.’
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter austat

    (@austat)

    Found out how to get rid of the ‘type’ thankfully, but very limited range of things to add on. Still need help with rest.

    Thread Starter austat

    (@austat)

    And now I have a huge space between these two lines:

    [ultimatemember form_id=1364]
    ?Use the search box at the top of the map to search by Postcode / Town

    Whole page is a total disappointment since this upgrade.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @austat – does your site have any caching plugin installed? Could you please try clearing the cache? Ensure that you clear the browser cache before you test it.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey @austat!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter austat

    (@austat)

    Hi, I missed the emails about this, they went into spam
    My site does have WP Rocket installed, will that be affecting things, and how?
    I cleared my browser cache, but nothing has changed.
    Not sure if sending this reply will reopen my thread, look forward to further advise.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @austat

    We have released the UM 2.1.2.

    Could you please tell me what’s the current issue you got with the UM plugin?

    Regards,

    Thread Starter austat

    (@austat)

    As I said in my original message:

    I’ve done the upgrade to Ultimate Member and my database as requested, and now have a single field for my search – is this right!!
    So previously, as you’ll see on the page, I had search boxes for name, keyword, suburb/town.
    Members completed these fields based on what they wanted the public to be able to search on.
    But now it seems we have one field for everything.
    So if I put in ‘yoga’, before I would have got everyone that wants to be found by someone searching for yoga, now we get anyone who has mentioned the word ‘yoga’ anywhere on their profile. They may not be a yoga teacher or working with yoga teachers, maybe when they were 10 they did a yoga lesson, but they still come up.

    Thread Starter austat

    (@austat)

    2 weeks and 4 days since I posted my reply.
    Anyone out there???

    Thread Starter austat

    (@austat)

    So now its been over 4 weeks since I last got a reply – is there anyone out there able to assist me!

    Thread Starter austat

    (@austat)

    Its now been 4 months since I had any response from anyone and that’s all pre Covid-19 situation. Pretty pathetic service.
    I’ll open a new support ticket and see if anyone exists out there.

Viewing 10 replies - 1 through 10 (of 10 total)
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