Upgrade from 2.0 – leaves site non responsive

  • We have v2.0 installed when we update this plugin (and only this plugin causes this issue) the site is left in a non-working state. The front end and backend of WordPress completely non-functional.

    We have latest wordpress, woocommerce and a few other plugins installed, all uptodate.
    Is there a known issue updating from 2.0 to v4?

    The error we see after time out in Chrome when trying to view the site after updating the plugins is:

    This site can’t be reached The webpage at https://rivercitysewing.com.au/ might be temporarily down or it may have moved permanently to a new web address.
    ERR_SPDY_PROTOCOL_ERROR

    AND in FIREFOX:

    Request Timeout

    This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.

    • This topic was modified 5 years, 9 months ago by myshop.
    • This topic was modified 5 years, 9 months ago by myshop.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author N-Media

    (@nmedia)

    Hi,

    Sorry for late reply, well we don’t such changes in our latest version. We added few simple methods. Can you please try with clean re-install?

    Thread Starter myshop

    (@myshop)

    We have tried several times – Same issue. (site becomes non-responsive after upgrade).

    Other plugins update fine. We have 2.0 installed.

    Plugin Author N-Media

    (@nmedia)

    do you have any error login generated during udpate process? if yes please can you send me on [email protected]’

Viewing 3 replies - 1 through 3 (of 3 total)
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