Upgrade Nag won’t Dismiss on Latest Version

Thank you for using our plugin @cgscomputers

The close button works for sure, we tested that a million times. So we need to troubleshoot why it is not working on yours. Can you please:

1) Open the browser developer tools ( instructions for Chrome or Firefox)

2) Click on Console.

3) Refresh the page and try the close button.

Please let us know what errors you get in the console.

P.S. that is not a nag, it is an advert ??

I have resolved the issue – but please read what I found as it may be useful.

Performing the steps you’ve requested the console shows one warning when the page loads, but clicking the close button literally does nothing – no additional activity in the console. The warning on page load is as follows:

DevTools failed to parse SourceMap: https://[redacted-domain]/wp-content/plugins/activity-log-mainwp/assets/js/dist/index.js.map

This warning doesn’t appear in the console during any other navigation around my MainWP dashboard. I’m using the default WordPress theme Twenty Nineteen. The only plugins I have installed are MainWP extensions and UpdraftPlus Pro.

HOWEVER: I was using Chrome. In order to provide as much information as possible, I also decided to run the same process using Firefox. However, when I used Firefox, there were no warnings and the nag did close successfully. Of course, now that the flag has been set, the nag is also now gone from my Chrome instance. I’m satisfied with that.

To be clear, I observed this behavior using the latest version of Chrome on 2 separate Windows 10 computers – so I know it’s not MY specific computer that has an issue. It’s definitely something in Chrome.

And, yes – you call it an advertisement, I call it a nag ?? Great product by the way – It’s on my list of plugins to buy once I have a few more clients on the books.

Sorry for the late reply @cgscomputers

I tried to reproduce the issue using the same scenario as yours, but didn’t manage. Maybe you have some add-ons on your browser (like ad-blockers etc) that might be affecting this?

Glad you like the plugin with the nag ?? Can I ask you to please rate it? These reviews really help us.

Thank you very much.

As I said before, I tried this on 2 separate computers using Chrome and experienced the same issue. My primary computer does have some add-ons, but the second computer I tried it on was my work computer which has no add-ons in Chrome (they’re not allowed). Identical results until I happened to try it with Firefox and it just worked. I guess we’ll never know! But something to keep in mind in case anyone else reports a similar issue.

Also I gave you a 5-star review.

Marking as resolved.

Will definitely keep this in mind @cgscomputers and thank you for reporting all the details. Thank you as well for the great review. We appreciate it.

Have a good day. Should you require any information or assistance, please do not hesitate to get in touch.