Upgrade not working

  • Resolved equaliteach

    (@equaliteach)


    6 years, 10 months ago

    Hi,

    I’ve emailed about this already, and had an initial reply, but none since. I have paid for the premium version of ultimate image hover, I uploaded it an activated it, but I think I forgot to put in the activate license key. The upgrade therefore stopped working, and now has reverted back to the non-premium settings, and my activation license key is expired.
    Please can I be sent a new link to download ultimate image hover again, as I have already paid for this and the premium features and am currently unable to make any changes to my current images.
    If you’re not able to send me the link again please may I have a refund for the money I have paid for this upgrade?

    I really love this plugin so am hoping to continue using it, but really need the premium features I have paid for, otherwise it just doesn’t do the things we need.

    Thanks so much for your help!

    Rachel Elgy
    [email protected]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author biplob018

    (@biplob018)

    Hi,
    Maybe it’s heppend for cache, kindly delete cache and hope all will solved. At latest update there have drag and drop feature. So maybe it’s happened for it.

    Thread Starter equaliteach

    (@equaliteach)

    It’s working! Thanks so much ??

Viewing 2 replies - 1 through 2 (of 2 total)
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