Upgrade to 3.4.2 Problem "You do not have sufficient permissions to access…

  • I just updated my blog https://www.7efitspa.com from 3.4.1 to 3.4.2, both automatically through the dashboard and manually through a clean install, and I see an error when I try to login as admin:

    You do not have sufficient permissions to access this page.

    I’ve deactivated plugins and everything else I have researched thus far to fix this. Any ideas?

Viewing 10 replies - 1 through 10 (of 10 total)

  • Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by phpMyAdmin.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter atgeist

    (@atgeist)

    thanks esmi, went through those steps. When I renamed my theme folder, the site isn’t defaulting to the Twenty Eleven theme (actually, nothing comes up). I reset the plugins fold, ran the manual upgrade (which said the database was already up to date), and when I turn everything back on, it hasn’t changed.

    any other suggestions?

    Try re-uploading a fresh, unpacked, copy of the Twenty Eleven folder to wp-content/themes using FTP or whatever file management application your host provides.
    https://www.ads-software.com/extend/themes/twentyeleven

    Did you reset the plugins folder using Phpmyadmin?

    Anything in the site’s error logs?

    Thread Starter atgeist

    (@atgeist)

    I tried uploading/unpacking a fresh Twenty Eleven and same result (blank screen). I reset the plugins folder already (all plugins are disabled). Nothing on the error logs that I see other than:

    7efitspa/wp-content/themes/Limitless/error_log: [27-Jul-2012 08:13:11] PHP Fatal error: Call to undefined function get_header() in /home2/writestu/public_html/7efitspa/wp-content/themes/Limitless/index.php on line 7

    Have you renamed wp-content/themes/Limitless to wp-content/themes/Limitless-old?

    Thread Starter atgeist

    (@atgeist)

    yes, tried that, too. When I do that, the twentyeleven theme does not work. I re-uploaded a fresh install of that theme as well (twentyeleven and limitless)

    Thread Starter atgeist

    (@atgeist)

    any “wp-admin” page or function throws the same error

    When I do that, the twentyeleven theme does not work

    Anything in the site’s error logs for this? You could also turn debug on and enable error logging. The default theme should kick in automatically if you rename the current theme – which suggest thats there’s something else going on here.

    Do you have a pre-upgrade database backup?

    Thread Starter atgeist

    (@atgeist)

    I restored the db already to a version 5 days old (4 days before the upgrade) and it still doesn’t work. I believe it is something in the db that is causing the problem

    Suggestion: create a new database and install WP 3.4.1 in a sub-folder. Then restore the old db into the new install and try another upgrade.

Viewing 10 replies - 1 through 10 (of 10 total)
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