Upgraded but not working

  • Resolved steveaustin021

    (@steveaustin021)


    5 years, 9 months ago

    Hi there,
    I have just paid for a 1yr subscription but plugin not working as before. Can you help?
    Thanks. Steve.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, Steve.

    Thank you for your request.

    Please, re-save access key in plugin settings:

    WordPress Admin Page —> Settings —> Antispam by CleanTalk —> “Show the access key” line —> delete everything in the field and paste your new access key —> Save Changes.

    You can find access key in your CleanTalk Anti-spam Dashboard:
    https://cleantalk.org/my/

    If the problem persists, please, let us know your website so we can check everything that is required.

    Best regards.

    Thread Starter steveaustin021

    (@steveaustin021)

    Thanks, it’s okay now.

    Plugin Support amagsumov

    (@amagsumov)

    We are glad to hear that.

    Feel free to contact us anytime.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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